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Use caseCommenting on a Jira ticket is a great way to share important information. In some cases also things like email addresses get shared via a comment. To not lose those information but extract them, the following use case can be used. We are going to extract an email address from the last comment and save it to a custom field. |
Prerequisites
First we need to create a custom field where the extracted email address can be stored.
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Configuration
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Excerpt configuration
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The comment to be added should look something like this:
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Hi, some text. Sender: <Email address to be extracted> More text. |
Screenshots
Related use cases
Page properties report firstcolumn Use case headings JWT feature, Workflow function, Parser functions, Label sortBy Title cql label = "use-case-workflow" and ancestor = "32211059"
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