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Use case library

JWT expression editor

JWT expression parser functions

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changes.mady.by.user Julian Riedinger

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changes.mady.by.user Stela Nebiaj

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Use case

Onboarding process could be different based on the company policy, but as a use case we will consider having a dedicated ticket created for a candidate. The ticket follows the employing workflow. When both parts agree on working together, then using this template we will create a Jira user in the external service desk instance.


Configuration

UI Steps


UI Step

Add the Execute remote action post function to the desired transition or create a new transition.


UI Step

Create remote action

Select the action to get started. Choose Create a Jira user.


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This template works only with connections to On-prem Jira instances.

In case, you want to add a user to a Jira Cloud instance, please use the Invite a user remote action.


UI Step

Select connection

Choose an existing connection to the external Jira instance or create a new connection.


UI Step

Customize your action

UI Steps

Set action parameters

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DECADIS:_snip_execute_remote_action_use_case_values
DECADIS:_snip_execute_remote_action_use_case_values
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UI Step

Username

Set it manually using the expression editor as follows:

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charlie



UI Step

Password

Set it manually using the expression editor as follows:

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charliepsw



UI Step

Email address

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charlie@atlassian.com



UI Step

Display name

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Charlie of Atlassian




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Optionally, you can use the Update issue fields (optional) section to save the response body or parts of it into some field.

In this example, we use the description field to store the Username.


UI Steps

Update issue fields (optional)

UI Step

Select the field to be set.

Choose Description.


UI Step

Set the value.

Choose Username.








Related use cases

Page properties report
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headingsJWT feature, Workflow function, Parser functions, Label
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DECADIS:Contact support
DECADIS:Contact support
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JWT feature

Workflow function

Execute remote action

Label



Page properties
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