Page History

Versions Compared

Key

This line was added.
This line was removed.
Formatting was changed.

Panel

Use case

In this use case we will automatically set the assignee of the external issue by putting the same value as in the transitioned issue. Afterwards, we will add in a comment the status of the operation response.

Prerequisites

UI Text Box

type	info

For this use case we need a Connection communicating to the external Jira instance and an Action for executing the update Jira issue operation.

UI Expand

title	Create a connection

Configure the connection either inside the post function configuration or using the Remote actions page in the Manage apps administration by setting the following input:.

UI Steps

UI Step

Name

External Jira instance

UI Step

Connection type

Choose External.

UI Step

Base URL

Code Block
http://JIRA_BASE_URL

UI Step

Authentication

Choose Basic.

UI Text Box

size	medium
type	tip

In a Jira Cloud instance the username should be set using the email of the user you want to be authenticated with. Whereas the password is an API token.

The following example considers connecting with a Jira on-prem instance. The input is for the sake of the use-case. Please make sure to use realistic data of an existing user.

Set username.

Code Block
admin

Set password.

Code Block
admin_password

UI Expand

title	Create an action

Create the action either inside the post function configuration or using the Remote actions (JWT) admin page (the link can be found in the side bar of Apps Menu) by page in the Manage apps administration by setting the following input:.

UI Steps

UI Step

Name

Update issue

UI Step

Method

Choose PUT.

UI Step

Default connection

Choose External Jira instance.

UI Step

REST path

Code Block

linenumbers	true

/rest/api/2/issue/{issueKey}

Excerpt Include

	DECADIS:_snip_execute_remote_action_use_case_values
	DECADIS:_snip_execute_remote_action_use_case_values
nopanel	true

UI Step

Parameters

issueKey

It is the key or ID of the issue in the external Jira instance we want to update. Since there is no automatic way of grabbing the external linked issues we will set it manually as ISSUE-1.

Code Block

linenumbers	true

ISSUE-1

UI Step

Action body

This is the JSON body required for executing the REST call. We use a field code to get the current assignee.

UI Text Box

size	medium
type	tip

The body data differs based on the platform (cloud or on-prem).

In case of communicating to an external Jira on-prem instance, you should provide the data as follows:

Code Block

linenumbers	true

{"update": {
        "assignee": [
            {
                "set": {
                "name": "%{issue.assignee}"
                }
            }
        ]
     }
 }

In case of communicating to an external Jira Cloud instance, you should provide the data as follows:

Code Block

linenumbers	true

{"update": {
        "assignee": [
            {
                "set": {
                "accountId": "%{issue.assignee}"
                }
            }
        ]
     }
 }

Configuration

UI Steps

UI Step
Add the Execute remote action post function to the desired transition or create a new transition.

UI Step

Select action

Choose the previous created action which we named Update issue.

UI Step

Select connection

The default connection of the selected action should be preselected, which is the External Jira instance.

UI Step

Update issue fields (optional)

Excerpt Include

	DECADIS:_snip_execute_remote_action_default_responses
	DECADIS:_snip_execute_remote_action_default_responses
nopanel	true

UI Steps

UI Step

Select the field to be set.

Choose Description.

UI Step

Set the value.

Choose Response status.

Related use cases

Page properties report

firstcolumn	Use case
headings	JWT feature, Workflow function, Parser function, Label
sortBy	Title
cql	label = "use-case-workflow" and ancestor = "73403011"

Excerpt Include

	DECADIS:Contact support
	DECADIS:Contact support
nopanel	true

Page properties

hidden	true

JWT feature
Workflow function	Execute remote action
Parser functions
Label

Page properties

hidden	true

Status

Tech review

Status

title	todo

Style guide

Status

title	todo

Status

title	todo

Status

colour	Yellow
title	Ready for review

Status

colour	Green
title	done

Status

colour	Red
title	flagged

Content

Space Tools

Versions Compared

Old Version 28

New Version 29

Key

On this page

Use case

Prerequisites

Name

Connection type

Base URL

Authentication

Name

Method

Default connection

REST path

Parameters

Action body

Configuration

Select action

Select connection

Update issue fields (optional)

Select the field to be set.

Set the value.

Related use cases