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In this documentation and the post function configuration you will notice the symbol ( * ) next to some parameters, it means that this field is mandatory and shall not be left empty. Fields without the symbol are optional.

Basic configuration*

Below you will find a detailed description of each parameter of the basic configuration of the function.

Source field*

Info

Select the field to get the value from (e.g., summary, assignee).

Target field*

This post function lets you copy an excerpt of a specific field.


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titleSource field

Select the field the value will be copied or extracted from.


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titleTarget field

Select the field the value will be copied to (e.g., new comment, reporter). .


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titleExcerpt configuration
*

Leading delimiter

*

The value that will be extracted is enclosed by a leading and a trailing delimiter. You first have to define

Info

Choose the type of the delimiter for the plain text you will enter next. The following options are available: leading delimiter:

OptionDescription

Text (case sensitive)

Specify the text that will serve as the leading delimiter. The text found by JWT must exactly match the delimiter (case sensitive).

Text (ignoring case)

Choose this option if JWT should ignore the case.

Regular expression (case sensitive)

Define a regular expression as the leading delimiter, respecting the case.

Regular expression (case sensitive)

Choose this option if JWT should ignore the case.

Expression

Once you have specified how JWT should identify the delimiter, you now have to specify the exact value. Dynamic patterns can be created through insertion of field codes that will be replaced with the corresponding field values.

Trailing delimiter

The options and the handling are identical to the leading delimiter configuration.

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Delimiters specify the boundaries in which JWT extracts a value matching the given pattern. The pattern must follow directly after the leading delimiter.

Specifying delimiters is optional. If you want to search for a pattern in the entire field value leave the delimiters empty.

Delimiter examples

TextOptionLeading delimiterTrailing delimiterOutput

Hey [~a.grant],

could you please have a look on CRM-8?

Thank you!


Tom

(E-mail: t.harris@company.com)




Text (case sensitive)[~]a.grant
Text (ignoring case)e-mail:) t.harris@company.com
Regular expression (case sensitive)([A-Z]{3}-)\?8
Regular expression (
ignoring
case insensitive)

Expression

Info

Enter plain text and optionally use field codes to insert field values.

Excerpt pattern*

([a-z]{3}-)\?8




Excerpt pattern

Select which pattern (e.g combination of numbers or text values) will be searched for between the delimiters

Info
Select how the value between the delimiters should be processed

. The following options are available:

OptionDescription

None (copy whole text between the delimiters)

Select this option if you  want to copy the entire text found between the delimiters.

Number

When you select this option, a regular expression will be constructed for you in the background. This expression will match the vast majority of possible values, but there might be valid values that don't match these regular expressions

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If you want to be sure to definitely include all values, please select "None (copy whole text between the delimiters)" or specify your own regular expression by selection one of the regular expression options.


URL

Same as above.

Email

Same as above.

Date and time

Specify a valid date-time pattern. Additional information about date-time patterns can be found here.

Regular expression (case sensitive)

Specify the pattern to be copied by defining a regular expression respecting the case.

Regular expression (ignoring case)

Regular expression*

Info

Enter plain text and optionally use field codes to insert field values. The expression must be a valid regular expression

Multiple pattern matching*

Specify the the pattern to be copied by defining a regular expression ignoring the case.


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When selecting one of the regular expression options, you will be able to enter a regular expression to further process the matched text.

Multiple pattern matches

Unless you choose to copy the entire text between the delimiters, you have to select

Info

Select which value should be processed in case of multiple pattern matching occurrences of the specified pattern (e.g. multiple email addresses). The following options are available:

Info

Choose the type of delimiter to be drawn along. The following options are available:

  • Text (case sensitive)
  • Text (ignoring case)
  • Regular expression (case sensitive)
    • Regular expression (ignoring case)
    OptionDescription
    FirstThe first occurrence of the matched pattern in the source field will be copied.
    LastThe last occurrence of the matched pattern in the source field will be copied.
    All

    Trailing delimiter*

    All occurrences of the matched pattern in the source field will be copied. Values are returned as a comma separated list of values



    UI Expand
    titleAdditional options

    You have the following options:

    OptionDescription
    Update issue immediately
    - Each field update results in a dedicated "Issue Updated" event and issue history entry.

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    Write protection

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    Include leading delimiter

    If checked, the specified leading delimiter will be included in

  • Write protection - Do not overwrite existing values.
    • Include leading delimiter - Include it to

    the output.

    Include
    trailing delimiter -
    trailing delimiter

    If checked, the specified trailing delimiter will be included in

    Include it to

    the output.



    Enter a condition (Logical / boolean condition) using the JWT expression parser - full feature list syntax.

    You can even logically link and gather conditions in expressions as you like in order to map more complex conditions.

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    iconfalse
    titleConditional execution
    Note

    The post function will only be executed if the condition is met (returns true).

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    Choose which user* will be used to execute this post function. By default it is set to the Current user.
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    titleRun as

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    Short descriptionCopy an excerpt of an issue field using leading and trailing delimiters.
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