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The Send an email This post function allows you to easily send an email with custom Subject and Bodycustom subject and body, setting recipients by means for fields, custom fields, groups, project roles, or simply fixed email addresses. You can send with your emails optionally choose to include all or some of the attachments in the issue . attachments. You could use this post function to easily email a customized issue report to the assignee, reporter, service project customer, or any user you can think of. |
Configuration
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Select the email address the email will be sent from. The following options are available:
Set email manually
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Email address in field | Select the field containing the email address. | |||
Set email manually | Enter a valid email address. |
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Select how the email will be sent. The following two options are available: Default
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When selected, a dedicated email will be sent out to each recipient. |
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Choose Select the priority of the outgoing email between . The available options are High, Default, or Low. |
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Define and configure the recipients of the email. The following options are available:
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Enter one or multiple email addresses as a comma |
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Select additional CC recipientsDefine and configure the recipients in CC of the email. The same options like above are availableoptions you can choose from are identical to the options provided above. |
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Select additional BCC recipientsDefine and configure the recipients in Bcc of the email. The same options like above are availableoptions you can choose from are identical to the options provided above. |
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SubjectEnter plain text using the mixed parsing mode andand optionally use field codes to insert field values.
Email formatSelect the format of the email , either Text. The available options are Text or HTML. UI Expand | If you select HTML, an HTML preview of the email body will be displayed automatically. | title |
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The expression has to be written in Mixed mode which supports the usage of parser functions between three curly braces, e.g. | ||
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Attachments
Select the files to attach to the email. The following options are available:
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None | Attachments will not be added to the outgoing email. |
All issue attachments | When selected, all files attached to the issue will be included in the outgoing email |
All transition attachments | Select this option if you only want to include the files attached to the issue during the current transition. |
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When If one of the last two options is selected, you can additionally filter the files by size, type, and name. Files that do not match the filters will be skipped. |
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The following additional options are available:
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This post function needs to be executed before firing an event of a transition |
Use cases and examples
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