Remove either the label use-case-smart-text or use-case-smart-number depending on the feature the use case is based on
Use caseElapsed time between creation and resolution in days. |
Create and configure a Smart field using this expression in General mode:
%{{issue.resolutionDate} != null ? (({issue.resolutionDate} - {issue.created}) / DAY ) : null} |
The duration can be retuned in years, weeks, days, hours or minutes if the DAY keyword is replaced in the above expression with the corresponding time constant. |
If the resulting number from the expression contains too many decimal numbers, feel free to select one of the available display formats or to configure it manually. |
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