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Besides managing permissions for sumUp it is also possible to activate and deactivate sumUp for specific applications.

Furthermore, you can specify the number of issues to be grabbed at once when calculating values in sumUp as well as the maximum time this calculation should take.


Managing sumUp features

It is possible to activate and deactivate sumUp for specific applications.

In addition, 3rd party support can be handled as well.

The 3rd party support is disabled by default. It has to be manually enabled for each 3rd party app.


Calculation settings

Using sumUp on large Jira instances with a lot of data to calculate can result in performance issues. Therefor the maximum issue count and the maximum calculation seconds can be specified.

By default, they are set to 500,000 issues and 600 seconds.



If the current calculation exceeds the set limits, the calculation will be aborted and an error message will be displayed.


If you still have questions, feel free to refer to our support team.