Page History
| Panel | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
On this page
|
| UI Text Box | ||||
|---|---|---|---|---|
| ||||
Use caseJira can be perfectly used to communicate with your customers, e.g. by using Service Desks or dedicated projects. It is also possible to create issues via email. But in this case the created issues always belong one specific project. In the following use case, emails sent by one of our key account customers will be automatically moved to the corresponding project. Every key account customer is part of the group key-account and every key account company has one dedicated project within Jira.Sort issues created by email automatically |
Configuration
| UI Steps | ||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
After checking if the parameters match this example, you can click on add and this is how the post function should look like.
| UI Text Box | ||
|---|---|---|
| ||
Make sure this post function is the last one on your post functions list. |
otherwise, you would get this warning message
Now that you are familiar with this post function and what it does, you can configure the parameters based on your needs.
Related use cases
Page properties report firstcolumn Use case headings JWT feature, Workflow function, Parser functions, Label sortBy Title cql label = "use-case-workflow" and space = "JWTSDC" and ancestor = "27067119"
| Excerpt Include | ||||||
|---|---|---|---|---|---|---|
|
| Page properties | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
|
| Page properties | ||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||||||||||||||||||||||||||||
|
...
