Get started

Use case library

JWT expression editor

JWT expression parser functions

JWT workflow functions

JWT remote actions

JWT automation rules

JWT calculated fields

JWT calendars

JWT properties

JWT JQL functions

Cloud migration hub

Additional product info

Versions Compared

Old Version 2

changes.mady.by.user Jona Ittermann

Saved on

compared with

New Version 3

changes.mady.by.user Julian Riedinger

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Panel

On this page

Table of Contents
maxLevel2
exclude(On this page|Use case).*
stylecircle
typeflat
separatorpipe



UI Text Box
sizemedium
typeinfo

Use case

In the following use case the transition can only be executed, if there is at least one service desk issue related to the current issue.

To identify an issue as service desk issue we are going to use the Project category: For each service desk project, we set the Project category to Service Desk.



Configuration

UI Steps


UI Step

Add the condition or validator to the desired transition or create a new transition.


UI Step

Filter by field value

Enter the following expression: 

Code Block
linenumberstrue
%{seed.issue.project.category} = "Service Desk"


UI Text Box
typeinfo

Make sure to set the project category of the desired projects to Service Desk or update the above expression accordingly.



UI Step

Minimum number of linked issues

Enter 1


UI Step

Additional options

Check the following options:

  • Allow unselected link types
  • Allow unselected issue types
  • Allow unselected statuses
  • Allow unselected resolutions




Include Page
DECADIS:_snip_validator_only
DECADIS:_snip_validator_only

UI Expand
titleValidator only


UI Steps


UI Step

Error message

Code Block
linenumberstrue
There must be at least one service desk issue linked to the current issue.







Screenshots



Related use cases

Page properties report
firstcolumnUse case
headingsJWT feature, Workflow function, Parser functions, Label
sortByTitle
cqllabel = "use-case-workflow" and ancestor in ("32215638","32215858")

Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
nopaneltrue


Page properties
hiddentrue


JWT feature

Workflow function

Condition on linked issues

Validation of linked issues

Parser functions
Label



Page properties
hiddentrue



Status
Tech review

Status
colourGreen
titletododone

Style guide

Status
titletodo

Status
titletodo
Status
colourYellow
titleReady for review
Status
colourGreen
titledone
Status
colourRed
titleflagged