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Use case

In the following use case the transition can only be executed, if there is at least one Service Management request related to the current issue.

To identify an issue as a service project issue we are going to use the Project category.


Configuration

Add the condition or validator to the desired transition or create a new transition.

Filter by field value

Enter the following expression: 

%{seed.issue.project.category} = "Service Management"

Make sure to set the project category of the desired projects to Service Management or update the above expression accordingly.

Minimum number of linked issues

Enter 1

Additional options

Check the following options:

  • Allow unselected link types
  • Allow unselected issue types
  • Allow unselected statuses
  • Allow unselected resolutions


The following parameters are only available, if you are configuring this use case as a validator

Validator only

Error message

There must be at least one Service Management request linked to the current issue.


Screenshots



If you still have questions, feel free to refer to our support team.