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The easiest way to troubleshoot and test configurations is to test scenarios as different users.
In the past the only way to achieve this was to have internal testing accounts that you needed to log in as. A cumbersome, time-consuming and sometimes error-prone process. With Admin Toolbox, dedicated users can now log in as different users, within seconds with the built-in user switcher. |
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Any user with system administration privileges can use the functionality immediately after installation. Any other user must be granted feature access individually through a group membership. |
Configuration
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Temporarily log in as another user - the "switch"
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Audit log report
Logging in as different users is a delicate topic and the feature has to be used with care. This is why it is restricted to Jira system administrators by default.
In order to provide the most possible transparency, each switch between users is being logged and listed as a designated event in the Jira audit log.
Check it out at: Administration → System → Audit Log
For each event details include:
- The timestamp of the user switch
- The user who actually performed the switch
- The user who the executor logged in with
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