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changes.mady.by.user Julian Riedinger

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changes.mady.by.user Jona Ittermann

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Use case

Keeping parent issues and sub-tasks in sync is a lot of manual work. Therefore, the following use case will update the status of all sub-tasks based on the parent status: When the parent issue is rejected, all sub-tasks are also being rejected.


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titleShould I use a workflow post function or an automation rule?


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When to use this workflow post function and when to use an automation rule?

This use case is very useful, if there is only one specific workflow where this post function is needed. Configuring an automation rule might then be a bit too much. But if there are several worklfows where this behavior is needed, the Transition issue action would make more sense. In this case you might want to check out our corresponding automation use case.




Configuration

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Add the Transition issue post function to the desired transition or create a new transition.

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In our case we created a transition called Reject that goes to status Rejected.



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Target issue

Choose Sub-tasks


UI Step

Mode

Choose Transition to status and select Rejected from the drop down menu.

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Make sure that the status can be reached by the sub-tasks from their current status. Otherwise they won't be transitioned.





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Related use cases

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headingsJWT feature, Workflow function, Parser functions, Label
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DECADIS:Contact support
DECADIS:Contact support
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JWT feature

Workflow functionTransition issue
Parser functions
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Tech review

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titleReady for review
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