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Old Version 6

changes.mady.by.user Jona Ittermann

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New Version Current

changes.mady.by.user Thorsten Letschert

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UI Text Box
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Use case

In the following use case the transition can only be executed, if there is at least one Service Management request related to the current issue.

To identify an issue as a service desk project issue we are going to use the Project category.



Configuration

UI Steps


UI Step

Add the condition or validator to the desired transition or create a new transition.


UI Step

Filter by field value

Enter the following expression: 

Code Block
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%{seed.issue.project.category} = "Service Management"


UI Text Box
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Make sure to set the project category of the desired projects to Service Management or update the above expression accordingly.



UI Step

Minimum number of linked issues

Enter 1


UI Step

Additional options

Check the following options:

  • Allow unselected link types
  • Allow unselected issue types
  • Allow unselected statuses
  • Allow unselected resolutions




Include Page
DECADIS:_snip_validator_only
DECADIS:_snip_validator_only

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UI Steps


UI Step

Error message

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There must be at least one Service Management request linked to the current issue.







Screenshots


Related use cases

Page properties report
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headingsJWT feature, Workflow function, Parser functions, Label
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cqllabel = "use-case-workflow" and ancestor in ("32215638","32215858")

Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
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Page properties
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JWT feature

Workflow function

Condition on linked issues

Validation of linked issues

Parser functions
Label



Page properties
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Status
Tech review

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Style guide

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titleReady for review
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