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exclude(On this page|Use case).*
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Use case

When an issue is not assigned, then auto-assign the issue to a random user in a specific project role to ensure the consistency and productivity of your team.




UI Steps

Image ModifiedIssue event

UI Step

Excerpt Include
DECADIS:Automation Use Case - Create Rule Step
DECADIS:Automation Use Case - Create Rule Step
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UI Step

Add a Trigger → Issue event → Issue created

Image ModifiedBoolean condition

UI Step

Next to the Issue event click on Add → Condition → Boolean condition

UI Steps


UI Step

Add the following expression:

Code Block
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%{trigger.issue.assignee} = null




Image ModifiedAssign issue

UI Step

Next to the boolean condition click on AddAction→ Assign issue

UI Steps


UI Step

Assignee

Choose User in project role


UI Step

Project role

Choose the specific project role you want to use.


UI Step

User selection mode

Choose Random user in selected project role




UI Step

Excerpt Include
DECADIS:Automation Use Case - Enable Rule
DECADIS:Automation Use Case - Enable Rule
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Import the example

Import the JSON file below to get started in no time.

UI Expand
titleJSON


Code Block
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{
    "name": "Auto assign issues to your team",
    "description": "",
    "creator": "admin",
    "status": false,
    "triggerData": "1",
    "triggerType": "ISSUE_EVENT",
    "configuration": {
        "refs": [
            "issue",
            "system",
            "trigger.issue",
            "trigger.parent"
        ],
        "triggerType": "1"
    },
    "children": [
        {
            "sequence": 0,
            "type": "BOOLEAN_CONDITION",
            "ruleEntityType": "CONDITION",
            "configuration": {
                "refs": [
                    "issue",
                    "project",
                    "system",
                    "trigger",
                    "trigger.issue",
                    "trigger.parent"
                ],
                "expression": "%{trigger.issue.assignee} = null",
                "expressionParsingMode": "logical",
                "actingUser": "field_00020"
            },
            "children": [
                {
                    "sequence": 0,
                    "type": "ASSIGN_ISSUE",
                    "ruleEntityType": "ACTION",
                    "configuration": {
                        "refs": [
                            "issue",
                            "project",
                            "system",
                            "trigger",
                            "trigger.issue",
                            "trigger.parent"
                        ],
                        "assignMode": "projectRole",
                        "projectRole": "10001",
                        "mode": "projectRoleRandom",
                        "sendMail": "true",
                        "actingUser": "field_00020"
                    },
                    "children": null,
                    "hasChildren": false
                }
            ],
            "hasChildren": true
        }
    ],
    "hasChildren": true
}




Related examples

Page properties report
headingsAutomated action, JWT feature, Label
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cqllabel = "use-case-auto" and label = "assign-issue" and space = "JWTSDC"


Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
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Page properties
hiddentrue


JWT feature

Automated actionAssign issue action
Label




Page properties
hiddentrue



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