Actions are the heart of an automation rule - they determine the type of:

  • field,
  • issue,
  • transition,
  • comment, or
  • email

processing that should take place.

One or more actions can directly follow any trigger, condition, or selector and you can add as many actions as needed.

Available automation actions

The following automation actions are currently available:

The options actually available depend on which other elements (triggers and/or selectors) have been selected upfront. You might want to have a look at the element hierarchy.

If you don't have an issue context (e.g. because you have configured a project event) the Create issue action will be the only available action.


If you still have questions, feel free to refer to our support team.