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Use case

When an issue is transitioned to the

Status
titleDRAFT
 status, the issue will be automatically re-assigned to the last assignee from the project role "Developers".


UI Expand
titleShould I use an automation rule or a workflow post function?


UI Text Box
typetip

When to use this automation rule and when to use a workflow post function?

This use case is very useful if you need to re-assign issues across different projects and issue types.

If you only need to re-assign issues in one dedicated project or issue type context, using the Assign to project role workflow post function might be the better alternative.





UI Steps

Issue transitioned event

UI Step
Excerpt Include
DECADIS:Automation Use Case - Create Rule Step
DECADIS:Automation Use Case - Create Rule Step
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UI Step

Add a Trigger → Issue transitioned event


 Boolean condition

UI Step

Add Boolean condition and enter the following Parser Expression*

Code Block
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%{trigger.issue.status} = "Draft"


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titlemore info...


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Boolean expressions are logical constructions that return true or false.
In this use case, the expression will only return true if the status of the issue triggering the rule is

Status
titleDRAFT
.




 Assign issue action

UI Step

Add Action → Assign issue

UI Steps


UI Step

Assignee

Choose User in Project Role


UI Step

Project role

Choose Developers


UI Step

User selection mode

Choose Last assignee in selected project role




UI Step
Excerpt Include
DECADIS:Automation Use Case - Enable Rule
DECADIS:Automation Use Case - Enable Rule
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Screencast

This is how the configuration above should look on your screen

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nameassign_issue_to_last_assignee_on_transition.mp4
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 Import the example

Import the JSON file below to get started in no time.


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titleJSON


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After importing the JSON file, make sure to check the configuration of the rule. Non-existing configuration elements (issue types, fields, values etc.) will be highlighted.


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{
    "name": "Assign issue to last assignee on transition",
    "description": "",
    "creator": "admin",
    "status": false,
    "triggerData": "",
    "triggerType": "ISSUE_TRANSITIONED_EVENT",
    "configuration": {
        "refs": [
            "issue",
            "system",
            "trigger.issue",
            "trigger.parent"
        ],
        "triggerType": ""
    },
    "children": [
        {
            "sequence": 0,
            "type": "BOOLEAN_CONDITION",
            "ruleEntityType": "CONDITION",
            "configuration": {
                "refs": [
                    "issue",
                    "project",
                    "system",
                    "trigger",
                    "trigger.issue",
                    "trigger.parent"
                ],
                "expression": "%{trigger.issue.status} = \"Draft\"",
                "expressionParsingMode": "logical",
                "actingUser": "field_00020"
            },
            "children": [
                {
                    "sequence": 0,
                    "type": "ASSIGN_ISSUE",
                    "ruleEntityType": "ACTION",
                    "configuration": {
                        "refs": [
                            "issue",
                            "project",
                            "system",
                            "trigger",
                            "trigger.issue",
                            "trigger.parent"
                        ],
                        "assignMode": "projectRole",
                        "projectRole": "10001",
                        "mode": "projectRoleLast",
                        "sendMail": "true",
                        "actingUser": "field_00020"
                    },
                    "children": null,
                    "hasChildren": false
                }
            ],
            "hasChildren": true
        }
    ],
    "hasChildren": true
}




 Related use cases

Page properties report
headingsAutomated action, JWT feature, Label
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cqllabel = "use-case-auto" and label = "assign-issue" and space = "JWTSDC"


Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
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Page properties
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JWT feature

Automated action

Assign issue action

Label




Page properties
hiddentrue



Status
Tech review

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titleto do

Style guide

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titledone

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titleto do
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titledone
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titleneeds review
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titleflagged


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