Get started

Use case library

JWT expression editor

JWT expression parser functions

JWT workflow functions

JWT remote actions

JWT automation rules

JWT calculated fields

JWT calendars

JWT properties

JWT JQL functions

Cloud migration hub

Additional product info

Versions Compared

Old Version 32

changes.mady.by.user Jona Ittermann

Saved on

compared with

New Version 33

changes.mady.by.user Jona Ittermann

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Panel

On this page

Table of Contents
maxLevel2
exclude(On this page|Use case).*
stylecircle
typeflat
separatorpipe




UI Text Box
sizemedium
typeinfo

Use case

Workflows are a perfect spot for wiping out manual work. Repetitive tasks can easily be translated to post functions and by a blink of an eye, your work get's done!

Like in this example, you might find yourself in the position of often adding the same comments over and over again. In this use case, the Add comment post function will be used, to automatically add a comment to the current issue mentioning the reporter!


Configuration

UI Steps


UI Step

Add the Add comment post function to the workflow transition you want to place it in.


UI Step

Comment text

Choose Add comment manually (parser expression).


UI Step

Expression

Code Block
linenumberstrue
Hi [~%{issue.reporter}],
this issue needs your immediate attention.
  
Thanks,
%{system.currentUserFullName}



UI Step

Further configuration

UI Expand
titleComment visibility

By default it is set to Unrestricted (all users), but you can change this option.

You can select either a group, project role or set Jira Service Desk visibilities.


UI Expand
titleAdditional options

By default, no email will be sent for this comment. Hit the checkbox to send one!


UI Expand
titleRun as

Include Page
DECADIS:_snip_runAs_Server_postFunction
DECADIS:_snip_runAs_Server_postFunction





Screenshots


 Related use cases

Page properties report
firstcolumnUse case
headingsJWT feature, Workflow function, Parser functions, Label
sortByTitle
cqllabel = "use-case-workflow" and space = currentSpace() and ancestor = "27066635"

Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
nopaneltrue


Page properties
hiddentrue


JWT feature

Workflow function

Add comment

Parser functions
Label



Page properties
hiddentrue



Status
Tech review

Status
colourGreen
titledone

Style guide

Status
colourGreen
titledone

Status
titletodo
Status
colourYellow
titleReady for review
Status
colourGreen
titledone
Status
colourRed
titleflagged