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Panel

Use case

In this use case JWT is going to automatically log work as soon as an issue enters and leaves a specific status.

As soon as a user executes the Start Progress transition, we're starting our work. As soon as the user executes the Stop Progress transition, we stop our work and automatically log the time we worked on the issue.

Prerequisites

In order to make this use case work, we need to create one custom fields to store the time we entered the specific status.

UI Expand

title	Set up the custom field

UI Steps

UI Step

Create a date time picker custom field

Name: Work Start Time

UI Step
Go to the Field configuration and set the visibility of the created custom field to hidden.

Configuration

UI Expand

title	Set up the Start Progress transition

UI Steps

UI Step
Add the Update or copy field values post function to the Start Progress transition.

UI Step

Target issue

Choose Current issue

UI Step

Fields

UI Steps

UI Step

Field

Choose Work Start Time

UI Step

Value

Choose Set field value manually

UI Step

Expression

Enter the following expression:

Code Block

linenumbers	true

{system.currentDateTime}

UI Expand

title	Set up the Stop Progress transition

UI Steps

UI Step
Add the Log work post function to the Stop Progress transition.

UI Step

Target issue

Choose Current issue

UI Step

Time spent

Enter the following expression:

Code Block

linenumbers	true

({system.currentDateTime} - {issue.cfnnnnn}) / {MINUTE}

UI Text Box

type	info

cfnnnnn is the field code for the Work Start Time custom field we've previously created.

Update the field code to the corresponding field code on your instance!

UI Step

Starting date-time

Enter the following expression:

Code Block

linenumbers	true

{issue.cfnnnnn}

UI Text Box

type	info

cfnnnnn is the field code for the Work Start Time custom field we've previously created.

Update the field code to the corresponding field code on your instance!

UI Step

Work description

You can enter a comment like this:

Code Block

linenumbers	true

Work started at %{issue.cfnnnnn} and stopped at %{system.currentDateTime}.

UI Text Box

type	info

cfnnnnn is the field code for the Work Start Time custom field we've previously created.

Update the field code to the corresponding field code on your instance!

UI Step

Additional options

UI Steps

UI Step

Remaining estimate

Choose Auto adjustment

Alternative implementation

UI Text Box

size	medium
type	info

In the current implementation, the time between entering and leaving the In Progress status is being tracked as working time. So also non-working time will be logged (e.g. from 5pm to 8am the other day) even though nobody might be working on the ticket.

For this, a JWT calendar could be used. This way only the actual work time will be considered.

UI Expand

title	Create a new calendar

UI Steps

UI Step
Head over to the Jira Administration → Manage apps → Jira Workflow Toolbox → Calendars.

UI Step
Hit Add calendar in the upper right corner.

UI Step

Name

Enter an appropriate name. For this use case we're going to use the name working-hours.

UI Step

Specification

Enter the following schedule:

Code Block

linenumbers	true

MON-FRI{
   08:00-17:00;
}

UI Expand

title	Update the Log work configuration from above

UI Text Box

type	info

Once the calendar is created, we have to update the configuration of the Log Work post function from above.

We only need to update the Time spent expression.

UI Steps

UI Step

Time spent

Enter the following expression:

Code Block

linenumbers	true

timeDifference({system.currentDateTime}, {issue.cfnnnnn}, "working-hours", LOCAL) / {MINUTE}

UI Text Box

type	info

cfnnnnn is the field code for the Work Start Time custom field we've previously created.

Update the field code to the corresponding field code on your instance!

For this expression the timeDifference() function was used.

Screenshots

Related use cases

Page properties report

firstcolumn	Use case
headings	JWT feature, Workflow function, Parser functions, Label
sortBy	Title
cql	label = "use-case-workflow" and ancestor = "32211196"

Excerpt Include

	DECADIS:Contact support
	DECADIS:Contact support
nopanel	true

Page properties

hidden	true

JWT feature
Workflow function	Log work
Parser functions	timeDifference()
Label

Page properties

hidden	true

Status

Tech review

Status

colour	Green
title	done

Style guide

Status

colour	Green
title	done

Status

title	todo

Status

colour	Yellow
title	Ready for review

Status

colour	Green
title	done

Status

colour	Red
title	flagged

Content

Space Tools

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Old Version 23

New Version 24

Key

On this page

Use case

Prerequisites

Configuration

Target issue

Fields

Field

Value

Expression

Target issue

Time spent

Starting date-time

Work description

Additional options

Remaining estimate

Alternative implementation

Name

Specification

Time spent

Screenshots

Related use cases