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With this post function you can easily send an email with custom subject and message text and specify content text to recipients based on fields, custom fields, groups or simply by selecting a user. The mail will be sent as notification for the respective issue.

You could use this post function to easily email a customized issue report to the assignee, reporter, service project customer, or any user you can think of.


Configuration

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titleFrom

Select the user the email will be sent from. The following options are available:

OptionDescription
Selected userSelect a specific Jira user.
User in field

Select the field containing the senderthe user.


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Please note that the user the email will be sent from needs access to the issue in which context the post function was triggered.



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Define and configure the recipients of the email. The following options are available:

OptionDescription

Add field containing users

Select one or multiple fields containing users. 

Add groups

Select one or multiple groups. The email will be sent out to all members that have access to the issue.

Selected users

Select one or multiple specific Jira users.


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In case you would like to send an email to a specific email address, create a user without site access in Jira and select the user afterward via the User in field option.



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Subject

Enter plain text and optionally use field codes to insert field values. If the subject for the email to be sent. You can enrich the summary with dynamic elements using field codes or JWT expression parser functions.

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If this field is left blank, a combination of issue key and summary will be used. The subject will look like

Code Block
(ISSUEKEY-1) My summary


Email format

Select the format of the email. The available options are if the email, should be sent in a Text or HTML format.

If you select HTML, an HTML preview of the email body will be displayed automatically below the body parameter.

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In case a certain email format has been selected and the Jira settings and/or the recipients settings differs, the content will be displayed in the format the recipient has specified.

Body

Enter plain text and optionally use field codes and the body content for the email to be sent. You can enrich the summary with dynamic elements using field codes or JWT expression parser functions in case you have selected the parser mode General or enter a Jira expression in case you have selected the parser mode Jira expression.



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Please note that no emails will be sent  sent if the outgoing mail is disabled in your Jira instance. The same applies to the recipients' personal Jira settings: If they have disabled "Email notifications for issue activities" or the respective options offered there, they will not receive any mail.

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email.

Use cases and examples

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headingsJWT feature, Workflow function, Parser functions, Complexity
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Tech review

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Style guide

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Short descriptionSend an email with custom content.
Label

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