Use case library

The list below contains some use cases that can be realized using JWT for Jira Cloud.

Make sure to come by once in a while since the number of use cases will grow over time.

Use cases and examples

Use case	Workflow function	Parser functions	Complexity
Add a comment with links to attachments that were just added	Add comment		BEGINNER
Add a sub-task's summary and key to the description of its parent	Update fields		BEGINNER
Add comment when rejecting an issue	Add comment		BEGINNER
Add formatted comments automatically	Add comment		BEGINNER
Add three days skipping weekends automatically to a Date Picker	Update fields	dateTimeToString() dayOfTheWeek() addDays()	BEGINNER
Add watchers from another field	Update fields Transition issue	union() toStringList()
Alert the assignee of an important issue	Send email		BEGINNER
Alert the assignee of important issues	Add comment		BEGINNER
Alert the reporter	Add comment		BEGINNER
Assign an issue to the project lead, if the issue is unassigned on creation	Update fields		BEGINNER
Assign an issue to the user who last commented on it	Update fields		BEGINNER
Assign important issues to the project lead	Update fields		BEGINNER
Automatically add incident reporters to problem tickets	Update fields	append() fieldValue() linkedIssues() toStringList()	BEGINNER
Automatically create a version when starting the release	Execute remote action
Automatically link an issue to an external one	Execute remote action
Automatically log work on a Jira issue	Execute remote action	dateTimeToString()
Automating annual access review for company software in assets	Create issue	getNameFromAsset() getAttributeFromAsset() getAssetsFromAQL()	INTERMEDIATE
Auto-transition when related issues are in a specific status	Transition issue	linkedIssues()	INTERMEDIATE
Block a transition based on issue links	Jira expression condition Jira expression validator		ADVANCED
Block a transition based on sprint information	Jira expression condition Jira expression validator		BEGINNER
Block a transition based on the day of the week	Jira expression condition Jira expression validator		BEGINNER
Block a transition if a predefined field value has not been changed	Jira expression condition Jira expression validator Update fields		BEGINNER
Block a transition if some issues under an epic are not in a certain status	Jira expression condition Jira expression validator		INTERMEDIATE
Block a transition if the type of the attached files is incorrect	Jira expression condition Jira expression validator		INTERMEDIATE
Check current issue status	Jira expression condition Jira expression validator		BEGINNER
Check for at least one component	Fields required Fields required or changed		BEGINNER
Check for unresolved sub-tasks	Jira expression condition Jira expression validator		INTERMEDIATE
Check if an attachment was added recently	Jira expression condition Jira expression validator		BEGINNER
Check parent issue type	Jira expression condition Jira expression validator		INTERMEDIATE
Check the number of times that a field has changed	Jira expression condition Jira expression validator		INTERMEDIATE
Copy field values from epic to issues under it after creation	Update fields Transition issue	epic() issuesUnderEpic() filterByStatus()	BEGINNER
Copy labels of a sub-task to the parent issue upon closing	Update fields		BEGINNER
Copy the due date from the current issue to blocking issues	Update linked issue or sub-task		BEGINNER
Create a comment on an external Jira ticket	Execute remote action
Create a new employee account during an onboarding process	Execute remote action
Create an external project for a new employee during an onboarding process	Execute remote action
Create an issue in the current project	Create issue		BEGINNER
Create an issue with a summary to check for attachment type	Create issue	matches()	INTERMEDIATE
Create an overview page for a software release	Execute remote action
Create a personal space for a new employee	Execute remote action
Create a simple sub-task	Create issue		BEGINNER
Create a story in an Epic	Create issue		BEGINNER
Create a sub-task for each component	Create issue	toStringList() getMatchingValue()	BEGINNER
Create a sub-task for each user selected in a User Picker field	Create issue	jiraExpression()	BEGINNER
Create a sub-task for high priority issues	Create issue		INTERMEDIATE
Create a sub-task linked to issues with a specific priority	Create issue		INTERMEDIATE
Create a sub-task mentioning the assignee when a high priority task is ready for review	Create issue		BEGINNER
Create multiple sub-tasks with different summaries and descriptions	Create issue	nthElement()	INTERMEDIATE
Create two sub-tasks when a user story is being approved	Create issue		INTERMEDIATE
Current user must be reporter	Compare two values condition Compare two values validator		BEGINNER
Deleting watchers from rejected incidents	Add or remove watchers		BEGINNER
Due date must be in the future	Compare two values condition Compare two values validator		BEGINNER
Escalate an issue if it is being raised with a "Blocker" priority	Transition issue		BEGINNER
Evaluate custom fields	Jira expression condition Jira expression validator		BEGINNER
Evaluate the Parent Link field	Jira expression condition Jira expression validator		INTERMEDIATE
Evaluate the user	Jira expression condition Jira expression validator		INTERMEDIATE
Evaluate worklogs in sub-tasks	Jira expression condition Jira expression validator		BEGINNER
Fast-track transition issues assigned to the project lead	Transition issue		BEGINNER
Get Hubspot contact information	Execute remote action
Inform the project manager about an added attachment	Send email	jiraExpression()	ADVANCED
Issue must have at least two attachments	Compare two values condition Compare two values validator		BEGINNER
Keeping developers informed about new software requirements	Add or remove watchers		BEGINNER
Keep parent's priority in sync	Update fields		BEGINNER
Keep the project lead informed of any new issues	Add or remove watchers		BEGINNER
Link a Jira issue with the corresponding release ticket	Execute remote action
Link issue to issue mentioned in its description	Execute remote action	findPattern() first()
Make a field required only for stories	Jira expression condition Jira expression validator		BEGINNER
Make a fix version required and add a comment	Fields required or changed		BEGINNER
Make the assignee required	Fields required Fields required or changed		BEGINNER
Make values required in a Select List (cascading) field	Jira expression condition Jira expression validator		BEGINNER
Notifying the parent issue watchers about new sub-tasks	Add or remove watchers		BEGINNER
Notify the reporter of an issue about its status by a Telegram message	Execute remote action
Notify the support team about internally found bugs / problems	Add or remove watchers		INTERMEDIATE
Obtain the difference between two dates	Update fields		BEGINNER
Providing information to the onboarding team about new issues created by team members	Add or remove watchers		ADVANCED
Push status updates to the linked Epic	Add comment		BEGINNER
Push status updates to the parent	Add comment		BEGINNER
Read the information from a Trello card	Execute remote action
Resolution must be empty	Fields required Fields required or changed		BEGINNER
Retrieve the assets of an issue in Jira cloud	Execute remote action
Send an email to the project lead for a system managed in Jira Service Management Assets	Send email	getNameFromAsset() getAttributeFromAsset() userDisplayName()	BEGINNER
Send email after transitioning to specific status	Send email		INTERMEDIATE
Set a date field to a future date	Update fields	dateTimeToString()	BEGINNER
Set a date field to the current date	Update fields	dateTimeToString()	BEGINNER
Set Fix version to Affects version when resolving an issue	Update fields		INTERMEDIATE
Set the Assignee based on the Issue type	Update fields	getMatchingValue()
Set the assignee of an external issue same as the transitioned issue	Execute remote action
Set the due date based on the priority	Update fields	getMatchingValue()
Set the fix version from the current sub-task for all sibling sub-tasks	Update linked issue or sub-task		BEGINNER
Set the priority to Highest if the 'Infrastructure' component is selected	Update fields		BEGINNER
Set User Picker field with users from group	Execute remote action
Start progress on an issue immediately after creation	Transition issue		BEGINNER
Start progress on the parent issue	Transition issue		BEGINNER
Transition an external Jira ticket based on the linked internal one	Execute remote action
Transition parent issue to another status	Transition issue		BEGINNER
Translate the description	Execute remote action	findReplaceAll()
Update the sub-task's assignees by the current issue's value	Update linked issue or sub-task		BEGINNER
Validate an issue only if a comment is written during the transition	Jira expression validator		BEGINNER
Validate worklogs	Jira expression condition Jira expression validator

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Use cases and examples