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UI Text Box
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Use case

This use case considers the situation of working with two Jira instances. We will use this template to create a link on an issue in one Jira instance which points to another issue in an external Jira instance.


Configuration

UI Steps


UI Step

Add the Execute remote action post function to the desired transition or create a new transition.


UI Step

Create remote action

Select the action to get started. Choose Create an external issue link.


UI Step

Select connection

Choose an existing connection to the external Jira instance or create a new connection.


UI Step

Customize your action

UI Steps

Set action parameters

Excerpt Include
DECADIS:_snip_execute_remote_action_use_case_values
DECADIS:_snip_execute_remote_action_use_case_values
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UI Step

Issue key

Set it manually using the expression editor as follows:

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ISSUE-1%{issue.key}



UI Step

Link URL

Set it manually using the expression editor as follows by replacing EXTERNAL_JIRA_BASE_URL with your external Jira base URL and EXTISSUE-10 with the external issue key you want to link:

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https://EXTERNAL_JIRA_BASE_URL/browse/EXTISSUE-10



UI Step

Link title

Set it manually using the expression editor as follows:

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Remote issue



UI Step

Link type

Set it manually using the expression editor as follows:

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External




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From the used action template, you can retrieve the Link ID and save it in any field.


Optionally, you can use the Update issue fields (optional) section to save the response body or parts of it into some field.




Related use cases

Page properties report
firstcolumnUse case
headingsJWT feature, Workflow function, Parser functions, Label
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cqllabel = "use-case-workflow" and ancestor = "73403011"


Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
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Page properties
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JWT feature

Workflow function

Execute remote action

Label



Page properties
hiddentrue



Status
Tech review

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Style guide

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