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Use case

Workflows can be used guide tickets through your work process. But under specific circumstances you might want to skip some workflow steps.

In the following use case a newly created issue gets directly transitioned to In Progress, if the ticket is Fast-track transition issues assigned to the project lead.

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Function

<link to function being used>

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Use case descriptionFast-track transition issues assigned to the project leadComplexity

Status
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titleBeginner


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UI Steps


UI Step

Add the Transition issue post function to the create transition of the desired workflow.

Basic configuration*

ui-steps


UI Step

Target issue

*

Choose Current issue


UI Step

Mode

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Choose Execute transition. Transition to status


The number that appears between () is the ID

.

UI Step

Choose Close issue as Choose In Progress as the status to be transitioned to.

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UI Step

Conditional execution

Code Block
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%{issue.assignee} = %{issue.project.lead}

After checking if the parameters match this example, you can click on add and this is how the post function should look like.

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Now that you are familiar with this post function and what it does, you can configure the parameters based on your needs.


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By using this conditional execution, the fast tracking does only take place, if the issue is assigned to the project lead.





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Page properties report
firstcolumnUse case
headingsTypeJWT feature, Function, Use case description, ComplexityWorkflow function, Parser functions, Label
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cqllabel = "use-case-workflow" and space ancestor = "JWTSDC27067064"


Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
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JWT feature

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Workflow functionTransition issue
Parser functions
Label

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Tech review

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Style guide

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