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Use case
Workflows can be used guide tickets through your work process. But under specific circumstances you might want to skip some workflow steps.
In the following use case a newly created issue gets directly transitioned to In Progress, if the ticket is assigned to the project lead.
Configuration
Add the Transition issue post function to the create transition of the desired workflow.
Target issue
Choose Current issue
Mode
Choose Transition to status
Choose In Progress as the status to be transitioned to.
Conditional execution
%{issue.assignee} = %{issue.project.lead}
By using this conditional execution, the fast tracking does only take place, if the issue is assigned to the project lead.
Screenshots
Related use cases
STAFF PICK STAFF PICKUse case JWT feature Workflow function Parser functions Label Fast-track transition issues assigned to the project lead Transition issue Keep the status of an issue and its linked issues in sync Keep the status of parents and sub-tasks in sync (post function use case) Transition issue Reopen parent issue, if a sub-task is reopened Start Progress on parent, if sub-tasks are started
If you still have questions, feel free to refer to our support team.