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TL;DR - Simply type "g+u" to switch users easily! |
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The easiest way to troubleshoot and test configurations is to test out scenarios as different users.
In the past the only way to achieve this was to have internal testing accounts that you needed to log in as. A cumbersome, time-consuming and sometimes error-prone process. With Admin Toolbox, dedicated users can now log in as different users, within seconds with the built-in user switcher colleague with his Jira instance? Or you do not have access to make a workflow transition but one of your teammates can but is not available? No worries! Admin Toolbox got you covered with its user switch functionality; You can switch from one user to another, save time, and get the task done faster. |
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The Jira group you belong to has to be added by your Jira administrator in the user switch configuration for you to be able to switch between users. | ||
Any user with system administration privileges can use the functionality immediately after installation. Any other user must be granted feature access individually through a group membership. |
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Using Internet Explorer 11? Please read this notice
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Configuration
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User switcher configuration
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Per default, the use of this feature is restricted to Jira system administrators. According to your security guidelines, you can, however, enable other users to use it. While any actual user switch action will be recorded in the audit log, the feature should be used with care since you basically impersonate any other user while using the feature. Since you can impersonate any other user, users could potentially gain access to privileged information or grant themselves additional permissions using this feature. |
Temporarily log in as another user - the "switch"
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User switch
In your Jira instance press on gu
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Follow the steps on this video for a better visual explanation:
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Audit log report
Logging in as different users is a delicate topic and the feature has to be used with care. This is why it is restricted to Jira system administrators by default.
In order to provide the most possible transparency, each switch between users is being logged and listed as a designated event in the Jira audit log.
Check it out at: Administration → System → Audit Log
For each event details include:
- The timestamp of the user switch
- The user who actually performed the switch
- The user who the executor logged in with
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