Since sumUp 3.5.0 this gadget should be replaced with our custom Filter Results gadget (by sumUp) since it offers a lot more configuration and customization features!

Activating the calculation row in Jira's Filter Result gadget

By default, the calculation row won't be displayed in the filter results gadget.

It has to be manually activated for the filter used in the gadget.

To activate the calculation row for the filter used in the gadget, head over to the Issue Navigator and click on the cogwheel in the upper left corner.

In the opening modal, select the filter the calculation row should be displayed for:

When now using one of the selected filters in the gadget, the calculation row will be displayed and should look like this:

If you still have questions, feel free to refer to our support team.