Do you sometimes notice that the calculation row seems to randomly disappear from the dashboard gadgets?
This might be related to the selected group-by field. As soon as you group by a multi-select field (like Sprint, Components, Labels) and there are issues returned by the given JQL/ filter where several options in this field are selected, the calculation row won't be displayed since this might lead to an inconsistency regarding the calculation.
Example:
| Sprint | Sum of Issues | Actual Issue keys that are in the sprint |
|---|---|---|
| Sprint 1 | 2 | DEMO-1, DEMO-2 |
| Sprint 2 | 3 | DEMO-2, DEMO-3, DEMO-4 |
| Total sum | 5 | 4, because there're only 4 different issues. |
To prevent this behavior you might want to only group by a field that has a unique value per issue (like assignee, issue type or project).
