Adds a new comment to the issue. It doesn't trigger any event for email notifications.

You can optionally add the parameter visibility to set comment visibility.

Simply add : {visibility=visibility_value} at the end of the text. This parameter permits same values as Last comment's visibility restriction.

Examples:

This is a comment only visible to Admin project role.: {visibility=Administrators}

This is a comment only visible to Jira Service Desk agents and collaborators.: {visibility=jsd_internal}

This is a comment also visible to Jira Service Desk customers.: {visibility=jsd_public}

If you just want to add a new comment try using one of the following features:

• Add comment post function for workflows
• Add comment action for automation rules