JWT calendars enable you to configure highly flexible time frames to match your service level agreements, business hours, and any other custom schedules relevant to your teams and processes.

Each calendar consisting of a name, an optional description, and a specification, can be used throughout the application.

  • Global configuration - configure calendars globally and use them in parser functions for time validations and calculations.
  • Control the execution of actions - use calendars in workflows and automation rules to control the execution of your automations.
  • Different teams, different data - use calendars in calculated fields for displaying context-dependent live data.

Where do I use a JWT calendar?

A calendar defines a time frames such as working days, holidays, or shifts. These time frames can be used internally in dedicated Calendar functions to:

  • check whether a date / time (e.g. from a custom date field) falls into a specified time frame
  • add or substract time to/from Jira issue fields based
  • calculate the difference between two particular times


Need some inspiration? Head over to our example specifications or Use cases for calendars.


First steps

After installing JWT, head over to Administration → Manage apps → Jira Workflow Toolbox → Calendars

Click on Add Calendar to create your first calendar.

Add a name and a description.

Configure the calendar specification or start with the built-in examples.

Click Add

Start using the calendar in dedicated Calendar functions.


If you still have questions, feel free to refer to our support team.