Set specific default assignee if not set

Use case

Within Jira you can specify that the project lead should be automatically assigned to an issue if the assignee is not set.

But sometimes you might don't want the project lead to be the default assignee but another Jira user.

In the following use case, the assignee will be set to a specific user, if the assignee field was left empty on issue creation.

In order to get the value of the project property later on in the post function, the property has first to be created.

Head over to the project you want to create the project property in.

Head over to Project settings → Details

Add the following text to the project description:

{defaultAssignee=<username>}

Replace <username> with the actual username you want to set as default assignee.

Add the Copy JWT project property post function to the desired transition or create a new one.

The create transition might be the best place, though. If added there, the assignee will automatically be set as soon as an issue is created.

Choose Current project

Enter

defaultAssignee

Choose Assignee

Enter the following parser expression:

%{issue.assignee} = null

This way, the default assignee will only be set, if the assignee field is empty on issue creation.

Use case	JWT feature	Workflow function	Parser functions	Label
Set specific default assignee if not set		Copy JWT project property

If you still have questions, feel free to refer to our support team.