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Panel

Use case

When doing a lot of manual work, some steps can be forgotten from time to time, even if they are tightly related to each other, e.g. transitioning an issue to "In Development" when the assignee is changed to a user in the "Developers" project role. In this example we will configure a rule that will automatically transition those issues.

UI Steps

Field changed event

UI Step

Excerpt Include

	DECADIS:Automation Use Case - Create Rule Step
	DECADIS:Automation Use Case - Create Rule Step
nopanel	true

UI Step

Add a Trigger → Field changed event

UI Steps

UI Step

Field

Choose Assignee

UI Step

Changed to

Choose Any Value

UI Text Box

type	info

No further configuration needed. The automation rule is triggered every time an issue is being transitioned.

User condition

UI Step

Add Condition → User condition

UI Steps

UI Step

User to evaluate

Choose User in field → Assignee

UI Step

Check against

Choose User in Project role(s) → Developers

Transition issue action

UI Step

Next to the User Condition click on Add → Action → Transition issue

UI Steps

UI Step

Mode

Choose Transition to status → In Development

Excerpt Include

	DECADIS:Automation Use Case - Target status has to be reachable
	DECADIS:Automation Use Case - Target status has to be reachable
nopanel	true

UI Step

Run as

Choose User in field → Assignee

UI Step

Excerpt Include

	DECADIS:Automation Use Case - Enable Rule
	DECADIS:Automation Use Case - Enable Rule
nopanel	true

Screencast

This is how the configuration above should look on your screen

Multimedia

name	transition_issues_when_assigned_to_a_developer.mp4
width	700

Import the example

Import the JSON file below to get started in no time.

UI Expand

title	JSON

UI Text Box

type	warning

After importing the JSON file, make sure to check the configuration of the rule. Non-existing configuration elements (issue types, fields, values etc.) will be highlighted.

Code Block

language	js
theme	Midnight
linenumbers	true

{
    "name": "Transition issues when assigned to a developer",
    "description": "",
    "creator": "admin",
    "status": false,
    "triggerData": "",
    "triggerType": "FIELD_CHANGED_EVENT",
    "configuration": {
        "refs": [
            "issue",
            "system",
            "trigger.issue",
            "trigger.parent"
        ],
        "fieldId": "00003",
        "option": "any",
        "triggerType": ""
    },
    "children": [
        {
            "sequence": 0,
            "type": "USER_CONDITION",
            "ruleEntityType": "CONDITION",
            "configuration": {
                "refs": [
                    "issue",
                    "project",
                    "system",
                    "trigger",
                    "trigger.issue",
                    "trigger.parent"
                ],
                "userOption": "userInField",
                "userInField": "00003",
                "checkOption": "projectRole",
                "projectRole": [
                    "10001"
                ]
            },
            "children": [
                {
                    "sequence": 0,
                    "type": "TRANSITION_ISSUE",
                    "ruleEntityType": "ACTION",
                    "configuration": {
                        "refs": [
                            "issue",
                            "project",
                            "system",
                            "trigger",
                            "trigger.issue",
                            "trigger.parent"
                        ],
                        "option": "status",
                        "status": "10412",
                        "actingUser": "field_00020"
                    },
                    "children": null,
                    "hasChildren": false
                }
            ],
            "hasChildren": true
        }
    ],
    "hasChildren": true
}

Related use cases

Page properties report

headings	Automated action, JWT feature, Label
cql	label = "use-case-auto" and label = "transition-issue" and space = "JWTSDC"

Excerpt Include

	DECADIS:Contact support
	DECADIS:Contact support
nopanel	true

Page properties

hidden	true

JWT feature
Automated action	Transition issue action
Label

Page properties

hidden	true

Status

Tech review

Status

title	to do

Style guide

Status


colour	Green
title	done

Status

title	to do

Status


colour	Green
title	done

Status


colour	Yellow
title	needs review

Status


colour	Red
title	flagged

...

Content

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Versions Compared

Old Version 34

New Version 35

Key

On this page

Use case

Field changed event

Field

Changed to

User condition

User to evaluate

Check against

Transition issue action

Mode

Run as

Screencast

Import the example

Related use cases