Get started

Use case library

JWT expression editor

JWT expression parser functions

JWT remote actions

Cloud migration hub

Additional product info

Versions Compared

Old Version 6

changes.mady.by.user Ute Masermann

Saved on

compared with

New Version 7

changes.mady.by.user Iheb Kharab

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Panel

On this page

Table of Contents
maxLevel2
exclude(On this page|Use case).*
stylecircle
typeflat
separatorpipe



UI Text Box
sizemedium
typeinfo

Use case

Send an email to the current assignee only if the priority is set to "Highest" or "High".


Configuration

UI Steps


UI Step

Add the Send email post function to the desired workflow transition or create a new transition.


UI Step

From

Choose the option User in field with the value "Current user" (this is the default value).


UI Step

To

Select Field containing users and select the field Assignee.



UI Step

Email content

UI Steps


UI Step

Subject

Select the parser mode General and enter 

Code Block
%{issue.key} - Action required



UI Step

Email format

Choose HTML 


UI Step

Body

Select the parser mode General and enter the following expression:

Code Block
languagebash
linenumberstrue
Hi %{issue.assignee.displayName}, 
this issue needs your attention. Please provide feedback as soon as possible! 

Thanks, 
%{system.currentUser.displayName}





UI Step

Conditional execution

Select the parser mode Logical and insert the following expression:

Code Block
%{issue.priority} in ["High","Highest"]





Related use cases

Page properties report
firstcolumnUse case
headingsJWT feature, Workflow function, Parser functions, LabelComplexity
sortByTitle
cqllabel = "use-case-workflow" and ancestor = "66519837"

Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
nopaneltrue


Page properties
hiddentrue


JWT feature

Workflow functionSend email
Parser functions


Label
Use case description

Send an email to the current assignee only if the priority is set to "Highest" or "High".

Complexity

Status
colourGreen
titlebeginner



Page properties
hiddentrue



Status
Tech review

Status
colourYellow
titleReady for review

Style guide

Status
colourYellow
titleReady for review

Status
titletodo
Status
colourYellow
titleReady for review
Status
colourGreen
titledone
Status
colourRed
titleflagged