Use cases for post functions

JWT for Jira Cloud currently offers a set of powerful post functions that let you automate and streamline your processes.

To use the full potential of the available post functions we strongly recommend to familiarize yourself with the power of the expression parser. Expressions are easy to write and help you make the most out of the data you retrieve using field codes.

Use cases and examples

Use case	Workflow function	Parser functions	Complexity
Add a comment with links to attachments that were just added	Add comment		BEGINNER
Add a sub-task's summary and key to the description of its parent	Update fields		BEGINNER
Add comment when rejecting an issue	Add comment		BEGINNER
Add formatted comments automatically	Add comment		BEGINNER
Add three days skipping weekends automatically to a Date Picker	Update fields	dateTimeToString() dayOfTheWeek() addDays()	BEGINNER
Add watchers from another field	Update fields Transition issue	union() toStringList()
Alert the assignee of an important issue	Send email		BEGINNER
Alert the assignee of important issues	Add comment		BEGINNER
Alert the reporter	Add comment		BEGINNER
Assign an issue to the project lead, if the issue is unassigned on creation	Update fields		BEGINNER
Assign an issue to the user who last commented on it	Update fields		BEGINNER
Assign important issues to the project lead	Update fields		BEGINNER
Automatically add incident reporters to problem tickets	Update fields	append() fieldValue() linkedIssues() toStringList()	BEGINNER
Automatically create a version when starting the release	Execute remote action
Automatically link an issue to an external one	Execute remote action
Automatically log work on a Jira issue	Execute remote action	dateTimeToString()
Automating annual access review for company software in assets	Create issue	getNameFromAsset() getAttributeFromAsset() getAssetsFromAQL()	INTERMEDIATE
Auto-transition when related issues are in a specific status	Transition issue	linkedIssues()	INTERMEDIATE
Copy field values from epic to issues under it after creation	Update fields Transition issue	epic() issuesUnderEpic() filterByStatus()	BEGINNER
Copy labels of a sub-task to the parent issue upon closing	Update fields		BEGINNER
Copy the due date from the current issue to blocking issues	Update linked issue or sub-task		BEGINNER
Create a comment on an external Jira ticket	Execute remote action
Create a new employee account during an onboarding process	Execute remote action
Create an external project for a new employee during an onboarding process	Execute remote action
Create an issue in the current project	Create issue		BEGINNER
Create an issue with a summary to check for attachment type	Create issue	matches()	INTERMEDIATE
Create an overview page for a software release	Execute remote action
Create a personal space for a new employee	Execute remote action
Create a simple sub-task	Create issue		BEGINNER
Create a story in an Epic	Create issue		BEGINNER
Create a sub-task for each component	Create issue	toStringList() getMatchingValue()	BEGINNER
Create a sub-task for each user selected in a User Picker field	Create issue	jiraExpression()	BEGINNER
Create a sub-task for high priority issues	Create issue		INTERMEDIATE
Create a sub-task linked to issues with a specific priority	Create issue		INTERMEDIATE
Create a sub-task mentioning the assignee when a high priority task is ready for review	Create issue		BEGINNER
Create multiple sub-tasks with different summaries and descriptions	Create issue	nthElement()	INTERMEDIATE
Create two sub-tasks when a user story is being approved	Create issue		INTERMEDIATE
Deleting watchers from rejected incidents	Add or remove watchers		BEGINNER
Escalate an issue if it is being raised with a "Blocker" priority	Transition issue		BEGINNER
Fast-track transition issues assigned to the project lead	Transition issue		BEGINNER
Get Hubspot contact information	Execute remote action
Inform the project manager about an added attachment	Send email	jiraExpression()	ADVANCED
Keeping developers informed about new software requirements	Add or remove watchers		BEGINNER
Keep parent's priority in sync	Update fields		BEGINNER
Keep the project lead informed of any new issues	Add or remove watchers		BEGINNER
Link a Jira issue with the corresponding release ticket	Execute remote action
Link issue to issue mentioned in its description	Execute remote action	findPattern() first()
Notifying the parent issue watchers about new sub-tasks	Add or remove watchers		BEGINNER
Notify the reporter of an issue about its status by a Telegram message	Execute remote action
Notify the support team about internally found bugs / problems	Add or remove watchers		INTERMEDIATE

If you still have questions, feel free to refer to our support team.

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Use cases and examples