Get started

Use case library

JWT expression editor

JWT expression parser functions

JWT workflow functions

JWT remote actions

JWT automation rules

JWT calculated fields

JWT calendars

JWT properties

JWT JQL functions

Cloud migration hub

Additional product info

Versions Compared

Old Version 41

changes.mady.by.user Iheb Kharab

Saved on

compared with

New Version Current

changes.mady.by.user Christian Czaia

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Panel

On this page

Table of Contents
maxLevel2
exclude(On this page|Use case).*
stylecircle
typeflat
separatorpipe



UI Text Box
sizemedium
typeinfo

Use case

When an issue is transitioned to the

Status
titleDRAFT
 status, the issue will be automatically re-assigned to the last assignee from the project role "Developers".


Beginner
UI Expand
titleShould I use an automation rule or a workflow post function?


UI Text Box
typetip

When to use this automation rule and when to use a workflow post function?

This use case is very useful if you need to re-assign issues across different projects and issue types.

If you only need to re-assign issues in one dedicated project or issue type context, using the Assign to project role workflow post function might be the better alternative.

Page properties
hiddentrue
Function

<link to function being used>

Use case descriptionWhen an issue is transitioned to 'Draft' status, the issue will be assigned to the last assignee from the project role 'Developers'
Complexity
Status
colourGreen
title




UI Steps

Image ModifiedIssue

Transitioned Event

transitioned event

UI Step
Excerpt Include
DECADIS:Automation Use Case - Create Rule Step
DECADIS:Automation Use Case - Create Rule Step
nopaneltrue


UI Step

Add a Trigger → Issue Transitioned Event.transitioned event


Image Modified

Boolean Condition

 Boolean condition

UI Step

Add Boolean Condition condition and enter the following Parser Expression*

Code Block
languagebash
linenumberstrue
%{trigger.issue.status} = "Draft"


ui-expand
titlemore info...


UI Text Box
typeinfo

Boolean expressions are logical constructions that return true or false.
In this use case, the expression will only return true if the status of the issue triggering the rule is

Status
subtletrue
titleDRAFT
.




Image Modified

Assign Issue

 Assign issue action

UI Step

Add Action → Assign Issueissue

UI Steps


UI Step

Assignee

*

Choose User in Project Role


UI Step

Project role

Choose Developers


UI Step

User selection mode

Choose Last assignee in selected project role




UI Step
Excerpt Include
DECADIS:Automation Use Case - Activate Enable Rule Step
DECADIS:Automation Use Case - Activate Enable Rule Step
nopaneltrue



Image ModifiedScreencast

This is how the configuration above should look on your screen

Multimedia
nameassign_issue_to_last_assignee_on_transition.mp4
width700

Image Modified Import the example

Import the JSON file below to get started in no time.


UI Expand
titleJSON


UI Text Box
typewarning

After importing the JSON file, make sure to check the configuration of the rule. Non-existing configuration elements (issue types, fields, values etc.) will be highlighted.


Code Block
languagejs
themeMidnight
linenumberstrue
{
    "name": "Assign issue to last assignee on transition",
    "description": "",
    "creator": "admin",
    "status": false,
    "triggerData": "",
    "triggerType": "ISSUE_TRANSITIONED_EVENT",
    "configuration": {
        "refs": [
            "issue",
            "system",
            "trigger.issue",
            "trigger.parent"
        ],
        "triggerType": ""
    },
    "children": [
        {
            "sequence": 0,
            "type": "BOOLEAN_CONDITION",
            "ruleEntityType": "CONDITION",
            "configuration": {
                "refs": [
                    "issue",
                    "project",
                    "system",
                    "trigger",
                    "trigger.issue",
                    "trigger.parent"
                ],
                "expression": "%{trigger.issue.status} = \"Draft\"",
                "expressionParsingMode": "logical",
                "actingUser": "field_00020"
            },
            "children": [
                {
                    "sequence": 0,
                    "type": "ASSIGN_ISSUE",
                    "ruleEntityType": "ACTION",
                    "configuration": {
                        "refs": [
                            "issue",
                            "project",
                            "system",
                            "trigger",
                            "trigger.issue",
                            "trigger.parent"
                        ],
                        "assignMode": "projectRole",
                        "projectRole": "10001",
                        "mode": "projectRoleLast",
                        "sendMail": "true",
                        "actingUser": "field_00020"
                    },
                    "children": null,
                    "hasChildren": false
                }
            ],
            "hasChildren": true
        }
    ],
    "hasChildren": true
}




Image Added Related use cases

Page properties report
headingsAutomated action, JWT feature, Label

Related examples

Page properties report
firstcolumnUse case
headingsType,Function, Use case description, Complexity
sortByTitle
cqllabel = "use-case-auto" and label = "assign-issue" and space = "JWTSDC"

Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
nopaneltrue


Page properties
hiddentrue


JWT feature

Image Added

Automated action

Assign issue action

Label




Page properties
hiddentrue



Status
Tech review

Status
colourGreen
titledone

Style guide

Status
colourGreen
titledone

Status
titleto do
Status
colourGreen
titledone
Status
colourYellow
titleneeds review
Status
colourRed
titleflagged