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changes.mady.by.user Christian Czaia

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UI Text Box
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Use case

Sometimes resolving issues depends on fields set to a specific value. In this case, the issue is automatically resolved and transitioned to "Done" when all options of the checkbox custom field are ticked.



UI Steps

Field changed event

UI Step

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DECADIS:Automation Use Case - Create Rule Step
DECADIS:Automation Use Case - Create Rule Step
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UI Step

Add a Trigger → Field changed event

UI Steps


UI Step

Field

Choose your checkbox custom field


UI Step

Changed to

Choose Any value


UI Text Box
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No further configuration needed. The automation rule is triggered every time an issue is being transitioned.




Boolean condition

UI Step

Add Condition → Boolean condition


UI Step

Use the following Parser Expression:

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numberOfSelectedItems(%{trigger.issue.c11500}) = numberOfAvailableItems(%{trigger.issue.cf11500})
#Replace field code with the field code of your custom field. Use the field dropdown to automatically insert the field code


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titlemore info...


UI Text Box
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Transition issue action

UI Step

Add Action → Transition issue


UI Step


UI Steps


UI Step

Mode

Choose Transitions to status


UI Step

Status

Choose Done

Excerpt Include
DECADIS:Automation Use Case - Target status has to be reachable
DECADIS:Automation Use Case - Target status has to be reachable
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UI Step

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DECADIS:Automation Use Case - Enable Rule
DECADIS:Automation Use Case - Enable Rule
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Screencast

This is how the configuration above should look on your screen

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Import the example

Import the JSON file below to get started in no time.


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After importing the JSON file, make sure to check the configuration of the rule. Non-existing configuration elements (issue types, fields, values etc.) will be highlighted.


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{
    "name": "Resolve issues when all options of a checklist are ticked",
    "description": "",
    "creator": "admin",
    "status": false,
    "triggerData": "",
    "triggerType": "FIELD_CHANGED_EVENT",
    "configuration": {
        "refs": [
            "issue",
            "system",
            "trigger.issue",
            "trigger.parent"
        ],
        "fieldId": "12200",
        "option": "any",
        "triggerType": ""
    },
    "children": [
        {
            "sequence": 0,
            "type": "BOOLEAN_CONDITION",
            "ruleEntityType": "CONDITION",
            "configuration": {
                "refs": [
                    "issue",
                    "project",
                    "system",
                    "trigger",
                    "trigger.issue",
                    "trigger.parent"
                ],
                "expression": "numberOfSelectedItems(%{trigger.issue.cf12200}) = numberOfAvailableItems(%{trigger.issue.cf12200})",
                "expressionParsingMode": "logical",
                "actingUser": "field_00020"
            },
            "children": [
                {
                    "sequence": 0,
                    "type": "TRANSITION_ISSUE",
                    "ruleEntityType": "ACTION",
                    "configuration": {
                        "refs": [
                            "issue",
                            "project",
                            "system",
                            "trigger",
                            "trigger.issue",
                            "trigger.parent"
                        ],
                        "option": "status",
                        "status": "10012",
                        "actingUser": "field_00020"
                    },
                    "children": null,
                    "hasChildren": false
                }
            ],
            "hasChildren": true
        }
    ],
    "hasChildren": true
}




Related use cases

Page properties report
headingsAutomated action, JWT feature, Label
cqllabel = "use-case-auto" and label = "transition-issue" and space = "JWTSDC"

Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
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Page properties
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JWT feature

Automated action

Transition issue action

Parser functions

numberOfAvailableItems()

numberOfSelectedItems()

Label




Page properties
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Tech review

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Style guide

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