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The Add comment This post function automatically creates a comment in the current issue. The comment text can be composed of free text in combination with various fields using their field codes.

The comment author can be selected among various user fields and the visibility can be restricted by project role or by , user group, or Service Management visibility.


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In this documentation and the post function configuration you will notice the symbol ( * ) next to some parameters, it means that this field is mandatory and shall not be left empty. Fields without the symbol are optional.

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Below you will find a detailed description of each parameter of the basic configuration of the function.

Comment text*

An Expression* field will appear, and there you would have to enter a text, and you can also use
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titleComment's text
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Define the content of the comment by choosing one of the following options:

OptionDescription
Add comment manually (parser expression)
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Compose your comment text as a combination of free text and field codes.
copy
Copy field value from current issue
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Choose the field you want to copy the text from.

Comment visibility

Select any field. The value of the field will be the content of your comment.



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Define who will be able to view the comment. Choose among the following options:

OptionDescription
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Choose the users you want to give permission to see the comment, you have the following options:

Unrestricted (all users)

The comment will be visible to all users who have access to the issue.

Restricted to project role

The comment will only be visible to users in a certain project role. e.g., Administrators, Developers...etc. 

Restricted to group

Additional options

The comment will only be visible to users in a certain group.

Customer facing comment for Jira Service Management projects

The comment will be visible to Service Management customers.

Internal comment for Jira Service Management projects

The comment will only be visible to all Service Management agents.



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By default, no additional email will be sent for this comment.

If you check this option, Jira will 

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You have the option to send email notifications according to the associated notification scheme.


Enter a condition (Boolean condition) using the JWT expression parser - full feature list syntax.

You can even logically link and gather conditions in expressions as you like in order to map more complex conditions.

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Note

The post function will only be executed if the condition is met (returns true .).

Run as

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Choose which user* will be set as the comment's author. By default it is set to the Current user.

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Image AddedUse cases and examples

Use cases and examples using this post function

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DECADIS:Contact support
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Tech review

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Style guide

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Short descriptionAdd a comment to an issue.
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