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Old Version 3

changes.mady.by.user Iheb Kharab

Saved on Aug 21, 2020

compared with

New Version Current

changes.mady.by.user Vicente Domínguez Navarro

Saved on May 10, 2023

Key

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Formatting was changed.

Panel

Use case

Never miss a thing from a high priority issue by receiving email notifications to remind you of your high priority issues that might have slipped out of your mind.

The email will be sent once a week for all high priority issues that aren't resolved yet.

UI Steps

Image Modified

Issue

Scheduled event

UI Step

Excerpt Include

	DECADIS:Automation Use Case - Create Rule Step
	DECADIS:Automation Use Case - Create Rule Step
nopanel	true

UI Step
Add a Trigger → Issue Event → Issue Created

Image RemovedBoolean condition

Scheduled

UI Steps

UI Step

Schedule

Choose Days per Week

UI Step

Interval

Choose once per day at 1:00 am and check Monday

Image AddedJQL selector

UI Step

Add the following expression:

Code Block

language	bash
linenumbers	true

%{trigger.issue.priority} = "High"High and resolution is empty

Image ModifiedSend email action

Next to the

Boolean condition

JQL selector click on Add → Action → Send email

UI Step

UI Steps
UI Step

UI Steps

UI Step

From

Select the user that the email will be sent from.

UI Step

To

Select the recipients.

UI Step

Message

First, enter a subject for your email

Code Block

language	bash
title	Subject
linenumbers	true

%{trigger.issue.key} = "is of high priority"

Then a body

Code Block

language	bash
title	Body
linenumbers	true

Please take care of this issue first. 
Cheers, 
Admin

UI Step

Excerpt Include

	DECADIS:Automation Use Case - Enable Rule
	DECADIS:Automation Use Case - Enable Rule
nopanel	true

Screencast

No screencast available at the moment.

Import the example

Import the JSON file below to get started in no time.

UI Expand

title	JSON

UI Text Box

type	warning

After importing the JSON file, make sure to check the configuration of the rule. Non-existing configuration elements (issue types, fields, values etc.) will be highlighted.

Code Block

language	js
theme	Midnight
linenumbers	true

{
    "name": "Notify for high priority issues",
    "description": "",
    "creator": "admin",
    "status": truefalse,
    "triggerData": "1",
    "triggerType": "ISSUE_EVENTSCHEDULED",
    "configuration": {
        "refs": [
            "issue",
            "system",
            "trigger.issue",
            "trigger.parent"
        ],
        "triggerTyperunAs": "1admin",
    },
    "childrenscheduledTriggerCron.dailyWeeklyMonthly": ["daysOfWeek",
        {"scheduledTriggerCron.daysOfMonthOpt": "dayOfMonth",
        "scheduledTriggerCron.monthDay": "1",
   "sequence     "scheduledTriggerCron.week": 0"1",
        "scheduledTriggerCron.day": "1",
        "typescheduledTriggerCron.interval": "BOOLEAN_CONDITION0",
        "scheduledTriggerCron.runOnceHours": "1",
        "ruleEntityTypescheduledTriggerCron.runOnceMins": "CONDITION0",
        "scheduledTriggerCron.runOnceMeridian": "am",
        "configurationscheduledTriggerCron.runFromHours": {"1",
        "scheduledTriggerCron.runFromMeridian": "am",
        "refsscheduledTriggerCron.runToHours": ["1",
        "scheduledTriggerCron.runToMeridian": "am",
          "scheduledTriggerCron.weekday": "issue2",
        "triggerType": ""
    },
       "projectchildren",: [
        {
            "systemsequence": 0,
            "type": "JQL_SELECTOR",
       "trigger     "ruleEntityType": "SELECTOR",
            "configuration": {
       "trigger.issue",         "refs": [
                    "trigger.parentsystem"
                ],
                "expressionjql": "%{trigger.issue.priority} = \"High\"High and resolution is empty",
                "expressionParsingModejqlParsingMode": "logicaljql",
                "actingUser": "field_00020"
            },
            "children": null,
     [
       "hasChildren": false
        },{
        {
            "sequence": 10,
                    "type": "SEND_MAIL",
                    "ruleEntityType": "ACTION",
                    "configuration": {
                        "refs": [
                            "issue",
                            "project",
                            "system",
                            "trigger",
                            "trigger.issue",
                            "trigger.parent"
                        ],
                        "fromOption": "fromUser",
                        "fromUser": "admin",
                        "toUsersInField": [
                            "00003"
                        ],
                        "toUser": [
                            "admin"
                        ],
                        "subject": "%{trigger.issue.key} = \"is of high priority\"",
                        "subjectParsingMode": "textBasic",
                        "contentType": "text/html",
                        "mailPriority": "3",
                        "sendingMode": "common",
                        "body": "Please take care of this issue first. \r\nCheers, \r\nAdmin",
                        "bodyParsingMode": "textBasic"
                    },
                    "children": null,
                    "hasChildren": false
                }
            ],
            "hasChildren": true
        }
    ],
    "hasChildren": true
}

Related use cases

Page properties report

headings	Automated action, Use case description, ComplexityJWT feature, Label
cql	label = "use-case-auto" and label = "addsend-commentemail" and space = "JWTSDC"

Excerpt Include

	DECADIS:Contact support
	DECADIS:Contact support
nopanel	true

Page properties

hidden	true

Use case descriptionBeginner

Label	Complexity
JWT feature
Automated action	Send email action	Send email notification about high priority issues
Status
colour	Green
title

Page properties

hidden	true

Status

Tech review

Status

colour	Green
title	to dodone

Style guide

Status

colour	Green
title	done

Status

title	to do

Status

colour	Green
title	done

Status

colour	Yellow
title	needs review

Status

colour	Red
title	flagged

Content

Space Tools

Versions Compared

Old Version 3

New Version Current

Key

On this page

Use case

Image Modified

Scheduled event

Schedule

Interval

Image AddedJQL selector

Image ModifiedSend email action

From

Select the user that the email will be sent from.

To

Select the recipients.

Message

First, enter a subject for your email
Code Block
language bash
title Subject
linenumbers true
%{trigger.issue.key} = "is of high priority"
Then a body
Code Block
language bash
title Body
linenumbers true
Please take care of this issue first. Cheers, Admin

Screencast

Import the example

Related use cases

Content

Space Tools

Page History

Versions Compared

Old Version 3

New Version Current

Key

On this page

Use case

Image Modified

Scheduled event

Schedule

Interval

Image AddedJQL selector

Image ModifiedSend email action

From

Select the user that the email will be sent from.

To

Select the recipients.

Message

First, enter a subject for your email Code BlocklanguagebashtitleSubjectlinenumberstrue%{trigger.issue.key} = "is of high priority"Then a body Code BlocklanguagebashtitleBodylinenumberstruePlease take care of this issue first. Cheers, Admin

Screencast

Import the example

Related use cases

First, enter a subject for your email
Code Block
language bash
title Subject
linenumbers true
%{trigger.issue.key} = "is of high priority"
Then a body
Code Block
language bash
title Body
linenumbers true
Please take care of this issue first. Cheers, Admin