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Use case
From time to time employees leave a company. What happens to the respective Jira account? Deactivating could be an option but for data security reasons users might have to be deleted.
To avoid issues when deleting the user from the internal directory, the following rule can come in handy. It replaces all affected assignees and reporters. Otherwise user cannot be deleted! Plus: Issue related users will be informed by a comment!
Manual trigger
Create a new rule and name it appropriately.
Providing a description will help you to identify what the rule does but this step is optional.
Add a Trigger → Manual
No further configuration needed. The rule will only be executed if a user hits the Execute button .
We want to update both the assignee and the reporter but the issues might not be identical. This is why we have to set up two selectors and dedicated action.
Screencast
This is how the configuration above should look on your screen