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The Send an email post function allows you to send an email with custom Subject and Body, setting recipients by means for fields, custom fields, groups, project roles, or simply fixed email addresses.

You can send with your emails all or some of the attachments in the issue. 

In this documentation and the post function configuration you will notice the symbol ( * ) next to some parameters, it means that this field is mandatory and shall not be left empty. Fields without the symbol are optional.

Basic configuration*

Below you will find a detailed description of each parameter of the basic configuration of the function.

From*

Select the mail address the mail will be sent from. The following options are available:

  • Based on the outgoing mail configuration
  • Based on the project configuration
  • Selected user
  • User in field
  • Email address in field

  • Set email manually

    When selected, a valid email address* must be entered.

Sending mode*

Select how the email will be sent. The following two options are available:

  • Default

  • Personalized

    When selected, a dedicated mail will be sent out to each recipient.

Priority*

Choose the priority of the email between High, Default, or Low.

To*

Define and configure the recipients of the email. The following options are available:

  • Add field containing users
  • Add field containing email addresses
  • Add project roles
  • Add groups

  • Set recipients manually

    When chosen, enter valid email addresses as a comma-separated list.

Cc

Define and configure the recipients in CC of the email.

Bcc

Define and configure the recipients in Bcc of the email.

Email content

Subject

Enter plain text and optionally use field codes to insert field values.

Email format*

Select the format of the email, either Text or HTML.

Body

Enter plain text and optionally use field codes to insert field values.

  • You can try your expression by clicking on the play button on the top right of the JQL expression box.
  • Expression parser functions can also be used by writing them within three curly braces e.g. {{{subtasks()}}}.

Attachments*

Select the files to attach to the email. The following options are available:

  • None

  • All issue attachments

  • All transition attachments

    When one of the last two options is selected, you can filter the files by size, type, and name. Files that do not match the filters will be skipped.


Additional options
  • Add to recipients as watchers - Add to recipients as watchers of the current issue, if those are valid Jira users.
  • Add Cc recipients as watchers - Add Cc recipients as watchers of the current issue, is those are valid Jira users.
  • Temporary store email information - Store email information in the temporary fields 1-5.
Conditional execution

Enter a condition (Logical / boolean condition) using the JWT expression parser functions syntax.

You can even logically link and gather conditions in expressions as you like in order to map more complex conditions.

The post function will only be executed if the condition is met (returns true).


If you still have questions, feel free to refer to our support team.