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The Send an email post function allows you to send an email with custom Subject and Body, setting recipients by means for fields, custom fields, groups, project roles, or simply fixed email addresses.

You can send with your emails all or some of the attachments in the issue. 

Configuration

From

Select the mail address the mail will be sent from. The following options are available:

  • Based on the outgoing mail configuration
  • Based on the project configuration
  • Selected user
  • User in field
  • Email address in field

  • Set email manually

    When selected, a valid email address* must be entered.

Sending mode

Select how the email will be sent. The following two options are available:

  • Default

  • Personalized

    When selected, a dedicated mail will be sent out to each recipient.

Priority

Choose the priority of the email between High, Default, or Low.

To

Define and configure the recipients of the email. The following options are available:

  • Add field containing users
  • Add field containing email addresses
  • Add project roles
  • Add groups

  • Set recipients manually

    When selected, enter valid email addresses as a comma-separated list.

Cc

Define and configure the recipients in CC of the email.

Bcc

Define and configure the recipients in Bcc of the email.

Email content


Subject

Enter plain text and optionally use field codes to insert field values.

Email format

Select the format of the email, either Text or HTML.

Body

Enter plain text and optionally use field codes to insert field values.

  • You can try your expression by clicking on the run button on the top right of the JQL expression box.
  • Expression parser functions can also be used by writing them within three curly braces e.g. {{{subtasks()}}}.
Attachments

Select the files to attach to the email. The following options are available:

  • None

  • All issue attachments

  • All transition attachments

    When one of the last two options is selected, you can filter the files by size, type, and name. Files that do not match the filters will be skipped.

Additional options
  • Add to recipients as watchers - Add to recipients as watchers of the current issue, if those are valid Jira users.
  • Add Cc recipients as watchers - Add Cc recipients as watchers of the current issue, is those are valid Jira users.
  • Temporary store email information - Store email information in the temporary fields 1-5.
Conditional execution

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Use cases and examples

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