Add comment
Reject an issue - add a simple comment to the current issue mentioning the reporter.
Hi [~%{issue.reporter}],
this issue has been rejected. Please have a look on it!Thanks,
[~%{system.currentUser}]
Escalate an issue -
Hi [~%{issue.reporter}],
this issue needs your attention. Please have a look on it!Thanks,
[~%{system.currentUser}]- Add a simple comment to the parent issue with the summary and status of the current issue. The comment will be added as the current assignee. i.e. if a subtask has been declined and we need to stop the progress on the parent task, this could make sense
The issue %{issue.key} - %{issue.summary} has just been transitioned to %{issue.status}
Create issue
- Automate recurring tasks
- When creating a ticket with a specific issuetype, sub-tasks will be created automatically
- issuetype "new employee"
- subtask - Purchase hardware
- subtask - Create account
- ....
- issuetype "new employee"
- When creating a ticket with a specific issuetype, sub-tasks will be created automatically
- Derive a bug out of a story when testing it
- Issuetype bug
- Summary " Defect in - %{issue.key} - %{issue.summary}
Update issue
- Escalate issue
- set priority to blocker
- set assignee to project lead
Transistion issue
- transition parent
- fast track
- transisition issue to status closed if priority is trivial