Set a watcher based on custom field value

Use case

In Jira you can easily use custom fields - e.g. select lists - to specify further information regarding any issues.

In this use case we are going to set a watcher based on the selected value in a custom select list.

Prerequisites

Set up the custom field

If you don't have a custom select list field yet, you might want to create one.

Head over to Custom fields in the Jira Administration → Issues.

Create a new custom field of type Select list (single choice).

Add some options to the custom field, e.g.:

Sales
Marketing
Development
HR

If the custom field is set up, we have to add the Update fields based on rules post function.

Add the Update fields based on rules post function to a workflow transition that fits best for you.

The Create transition might be a perfect spot, so that the watchers get added right after creating the issue.

Target field*

Choose Temporary text 1

Source field*

Choose the previously created select list field.

Rules

Click on Add Rule

Choose Text comparison

Keyword*

Enter

<option>

Replace <option> with the actual option name from the select list.

Value*

Enter

<username>

Replace <username> with the actual username you want to add as watcher, if the above entered option is selected.

Repeat the steps above for each option in the select list.

The final configuration could then look something like this:

Configuration

Add the Add or remove watchers post function right underneath the post function we've previously created.

Mode*

Choose Add users from a field

Field*

Choose Temporary text 1

Screenshots

Screencast

Related use cases

Use case
No content found.

If you still have questions, feel free to refer to our support team.

Content

Space Tools

On this page