What is Jira Workflow Toolbox (JWT)
Jira Workflow Toolbox (JWT) makes it possible to automate tasks within Jira. The app gives you the possibility to set up customized transitions between statuses in your workflows, for successful team collaboration. All functions provided by JWT are related to workflows.
Native functionality gets extended by offering custom conditions, validators and post functions.
| Used to control the transitions available to a user. If a condition fails, the user will not see the transition button on the Jira issue view, and so will not be able to execute the transition. |
| Used to guarantee accuracy of existing issue data or data entered on a transition screen before a transition is performed. |
| Used to perform additional processing and help to automate tasks after a transition is performed. |
What are workflows?
Workflows, in general, can be explained as cities with (one way) roads connecting them.
Issues within Jira can be seen as cars taking the roads to go from one city to another. Their way is clearly defined and they're not able to access a city where no road is.
Sometimes driving a car might be more complicated than expected, e.g. when trying to cross borders.
Conditions
If the border between the two countries is closed, there is no possibility to go from country A to country B at this point. This behavior can be compared with conditions within workflows. If the condition is not met, you are not able to execute the transition. If the condition is met, you are free to go.
Validators
In some instances, there is an open border but you still have to show your passport to check, if you're allowed to cross the border. If not, you cannot continue your journey, otherwise, you're free to go. This behavior can be compared with validators within workflows. You can always try to execute the transition but if the validator's condition is not met, you'll get a message stating that you cannot continue.
Post functions
Driving a car itself might sometimes be boring or exhausting. Then it's time to stop for a break, refuel the car, or do some sightseeing. That's like post functions within workflows. If just going from one city to another is not enough because you also have to do some tasks during the trip, post functions are the way to go.
A more technical description of workflows and the concept behind them can be found in
Where to find workflows and JWT's functionalities
Workflows can be accessed by hitting the cogwheel in the upper right corner → Issues → Workflows:
Automation rules
Tired of doing double work most of the time? Repetitive tasks stress your team? No worries!
From now on you can put all of your energy on work you actually have to do. JWT automation rules give you and your team the power to automate and control the most complex plans you have.
If you still have questions, feel free to refer to our support team.
