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Use case
Onboarding process could be different based on the company policy, but as a use case we will consider having a dedicated ticket created for a candidate. The ticket follows the employing workflow. When both parts agree on working together, then using this template we will create a Jira user in the external service desk instance.
Configuration
Add the Execute remote action post function to the desired transition or create a new transition.
Create remote action
Select the action to get started. Choose Create a Jira user.
Based on the external Jira instance you can select either Cloud or On-prem template.
This template works only with connections to On-prem Jira instances.
Select connection
Choose an existing connection to the external Jira instance or create a new connection.
Customize your action
Setting the parameters
Username
Set it manually using the expression editor as follows:
charlie
Password
Set it manually using the expression editor as follows:
charliepsw
Email address
charlie@atlassian.com
Display name
Charlie of Atlassian
Optionally, you can use the storing results section to save the response body or parts of it into some field.
Storing results
Select the field to be set.
Choose Description.
Set the value.
Choose Username.
Related use cases
Use case No content found.
If you still have questions, feel free to refer to our support team.
