On this page
Use case
Sort issues created by email automatically
Configuration
Project*
Choose Set project manually (parser expression)
Expression*
Set it to advanced text and use the following expression:
toUpperCase(toString(findPattern(%{issue.reporter.email},"(?<=.*@)([a-zA-Z0-9_-]+(?=\\.))")))
Issue type*
Choose Retain the issue type
Status*
Choose Retain the status.
Conditional execution
Expression
set it to logical and use the following expression
isInGroup("key-account", %{issue.reporter})
After checking if the parameters match this example, you can click on add and this is how the post function should look like.
Make sure this post function is the last one on your post functions list.
otherwise, you would get this warning message
Now that you are familiar with this post function and what it does, you can configure the parameters based on your needs.
Related use cases
STAFF PICKUse case JWT feature Workflow function Parser functions Label Move an issue to another issue type Move an issue to another project Triage issues created by email
If you still have questions, feel free to refer to our support team.