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Who created or updated a workflow rule? Why did the execution on my issue not work last time? Get insights into what your users or you did with Jira Workflow Toolbox using the Audit log (JWT)!
Location
You find the audit log as an item in the App menu:
or as an entry in the "Manage your apps" menu:
Events
With the Audit log (JWT), we track the creation or update of a workflow rule configuration as well as its execution. The log supports you by providing as much information as possible so that you understand what goes on behind the scenes. We distinguish between the following events:
Event | Description |
---|---|
CREATED | A workflow rule has been created |
UPDATED | A workflow rule has been updated |
SUCCESS | A workflow rule has been executed successfully |
NO ACTIONS PERFORMED | The condition of a workflow rule was not fulfilled during execution |
ERROR | The execution of a workflow rule was not successfull |
Detail view
Our mission is to build apps for admins by admins. We know that while troubleshooting you need any available and additional information, especially when drilling down an issue. For this reason we have created a detailed view for each event logged in the Audit log (JWT). Depending on the action performed, you can access the following insights with a single click.
Search
Having thousands of entries would be a horror without a search option. With our flexible infix search, you can search for what you are looking for. Simply enter your term in the search field, optionally specify the period within you would like to search, and you are good to go.
During the search, every column within the audit log is searched. If you like to look for all actions a specific user has performed, you have to enter the respectice Atlassian accountId which is shown in the detail view. If you like to search all executions of a specific workflow rule, simply search for its rule id within the text field.
You can get the information about the rule id within the expanded workflow rule view at your workflow configuration.
Following the privacy requirements, we don't store clear text information about the users, but calculate the displayed information on-demand, requesting the Jira application. Given this, you can search for events triggered or run as a user by searching for the account id of the user you are interested in.
Limitations
For JWT conditions and validators, no success event is logged due to the nature of their execution outside of our app.
The audit log cannot distinguish between drafts and active workflows, so you cannot tell whether a created or updated workflow rule is not yet active.
No "deleted" event can be shown, i.e. if a workflow rule is deleted Jira does not inform our app.
If you still have questions, feel free to refer to our support team.