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Use case

When an issue is transitioned to the DRAFT status, the issue will be automatically re-assigned to the last assignee from the project role "Developers".


Should I use an automation rule or a workflow post function?

When to use this automation rule and when to use a workflow post function?

This use case is very useful if you need to re-assign issues across different projects and issue types.

If you only need to re-assign issues in one dedicated project or issue type context, using the Assign to Project Role workflow post function might be the better alternative.

Issue transitioned event

Create a new rule and name it appropriately.

Providing a description will help you to identify what the rule does but this step is optional.

Add a Trigger → Issue transitioned event

 Boolean condition

Add Boolean condition and enter the following Parser Expression*

%{trigger.issue.status} = "Draft"

Boolean expressions are logical constructions that return true or false.
In this use case, the expression will only return true if the status of the issue triggering the rule is DRAFT.

 Assign issue action

Add Action → Assign issue

Assignee*

Choose User in Project Role

Project role

Choose Developers

User selection mode

Choose Last assignee in selected project role

Enable the rule by clicking on the Enable button → 

Screencast

This is how the configuration above should look on your screen

 Related use cases

Use caseAutomated actionUse case descriptionComplexity
Assign an issue to the last assignee on a transition

Assign issue

When an issue is transitioned to the DRAFT status, the issue will be automatically re-assigned to the last assignee from the project role "Developers".

BEGINNER

Re-assign issues and leave a comment

Add comment

Assign issue

Assign all issues from a user on vacation to another user and add a comment to inform the team.

BEGINNER

Update assignee and reporter to facilitate user deletion

Add comment

Assign issue

Update field

To facilitate deleting a user account, all issues will be reassigned and the reporter changed to avoid potential problems when deleting the user.

INTERMEDIATE

If you still have questions, feel free to refer to our support team.