🚀 Effective since April 2020 and JWT version 2.9.0 Automation Toolbox for Jira is fully integrated into our top rated app Jira Workflow Toolbox (JWT)🚀

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Use case

Jira's assignee field is great for keeping track of which person is working on which issues. But at some point employees might also go on vacation and their issues are not being worked on.

To remedy this situation, simply reassign all those issues and add a short comment informing all involved parties about this change - with a single click.


 Manual trigger

Create a new rule and name it appropriately.

Providing a description will help you to identify what the rule does but this step is optional.

Add a Trigger → Manual

No further configuration needed. The rule will only be executed if a user hits the Execute button .

 JQL Selector

Add Selector → JQL Selector

JQL Query*

Use the following Expression:

assignee = nnnnn
# Replace nnnnn with the actual user name that is on vacation

The scope can be further narrowed down by updating the JQL query (e.g. to limit the returned issues to a single project or component)

 Add comment action

Next to the JQL Selector click on Add → Action → Add comment

Comment text*

Enter the following comment:

Hi everyone, dear wathcers,

since [~%{selector.issue.assignee}] is on vacation, this issue has been re-assigned. Please feel free to contact the new assignee if you have any questions related to this issue.

Keep up the good work!

Cheers!
Your automation rule


 Assign issue

Underneath the Add comment action click on Add → Action → Assign issue


Assignee*

Choose Selected User

User*

Select the user that should substitute the user who is on vacation.


 Screencast

This is how the configuration above should look on your screen


 Related use cases


If you still have questions, feel free to refer to our support team.