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Insight - Asset Management is an app that allows you to manage all your assets directly within Jira.

As of release 2.2.16 JWT first supported reading and later on also writing values of Insight custom fields

The app is developed and maintained by Atlassian.

Prerequisites

  • JWT for Jira Server and Data Center must be installed
  • Insight must be installed

Reading field values

The JWT expression parser can be used to retrieve Insight custom field values in every JWT related context.

All Insight custom fields are supported.


The field value will be returned as a combination of name and key.

The value of the Insight object of the screenshot above would be:

Laptop GXzyJWT (IT-1), IT-1 being the key of the object.

The value will be returned as TEXT

Writing field values

Insight custom field values can be written by any JWT post function or automation rule that can update field values, e.g. the Update or copy field values or the Create issue post function.

The following reference parameters can be used to update the Insight custom field:

  • Name (e.g. Laptop GXzyJWT)
  • Key (e.g. IT-1)
  • Combination of name and key (e.g. Laptop GXzyJWT (IT-1))
All writable Insight custom fields are supported.

If you still have questions, feel free to refer to our support team.