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Use case

When keeping track of issues to be done, it is helpful to add a reminder to them. Here we are going to use a custom date-time field called "Reminder". Every morning at 01:00 am, the following rule checks for issues that have reached the re-submission date and will re-transition them to

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UI Steps

Scheduled trigger

UI Step

Excerpt Include
DECADIS:Automation Use Case - Create Rule Step
DECADIS:Automation Use Case - Create Rule Step
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UI Step

Add a Trigger → Scheduled and choose who you want to execute this rule in Run as*

UI Steps


UI Step

Schedule

Choose Daily


UI Step

Interval

Set to Once per day at 1:00 am



JQL selector

UI Step

Add SelectorJQL Selector


UI Step

JQL Query

Use the following Expression:

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nnnnn = startOfDay()


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nnnnn has to be the name of the custom date field, like "Reminder" or "duedate".


Transition issue action

UI Step

Next to JQL Selector click on AddActionTransition Issue


UI Step


UI Steps


UI Step

Mode

Choose Transition to status

→ 


UI Step

Status

Choose Open

Excerpt Include
DECADIS:Automation Use Case - Target status has to be reachable
DECADIS:Automation Use Case - Target status has to be reachable
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UI Step

Excerpt Include
DECADIS:Automation Use Case - Enable Rule
DECADIS:Automation Use Case - Enable Rule
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Screencast

This is how the configuration above should look on your screen

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No screencast available at the moment



Import the example

Import the JSON file below to get started in no time.


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After importing the JSON file, make sure to check the configuration of the rule. Non-existing configuration elements (issue types, fields, values etc.) will be highlighted.


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{
    "name": "Schedule issue for re-submission",
    "description": "",
    "creator": "admin",
    "status": false,
    "triggerData": "",
    "triggerType": "SCHEDULED",
    "configuration": {
        "refs": [
            "issue",
            "system",
            "trigger.issue",
            "trigger.parent"
        ],
        "runAs": "admin",
        "scheduledTriggerCron.dailyWeeklyMonthly": "daily",
        "scheduledTriggerCron.daysOfMonthOpt": "dayOfMonth",
        "scheduledTriggerCron.monthDay": "1",
        "scheduledTriggerCron.week": "1",
        "scheduledTriggerCron.day": "1",
        "scheduledTriggerCron.interval": "0",
        "scheduledTriggerCron.runOnceHours": "1",
        "scheduledTriggerCron.runOnceMins": "0",
        "scheduledTriggerCron.runOnceMeridian": "am",
        "scheduledTriggerCron.runFromHours": "1",
        "scheduledTriggerCron.runFromMeridian": "am",
        "scheduledTriggerCron.runToHours": "1",
        "scheduledTriggerCron.runToMeridian": "am",
        "triggerType": ""
    },
    "children": [
        {
            "sequence": 0,
            "type": "JQL_SELECTOR",
            "ruleEntityType": "SELECTOR",
            "configuration": {
                "refs": [
                    "system"
                ],
                "jql": "Reminder = startOfDay()",
                "jqlParsingMode": "jql",
                "actingUser": "field_00020"
            },
            "children": [
                {
                    "sequence": 0,
                    "type": "TRANSITION_ISSUE",
                    "ruleEntityType": "ACTION",
                    "configuration": {
                        "refs": [
                            "issue",
                            "issues",
                            "selector.issue",
                            "selector.parent",
                            "system"
                        ],
                        "option": "status",
                        "status": "10610",
                        "actingUser": "field_00020"
                    },
                    "children": null,
                    "hasChildren": false
                }
            ],
            "hasChildren": true
        }
    ],
    "hasChildren": true
}




Related use cases

Page properties report
headingsAutomated action, JWT feature, Label
cqllabel = "use-case-auto" and label = "transition-issue" and space = "JWTSDC"


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DECADIS:Contact support
DECADIS:Contact support
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Page properties
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JWT feature

Automated actionTransition issue action
Label




Page properties
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Tech review

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