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Use case

Often creating repetitive issues is daily work, e.g. in a software development release process. It might be that for every new feature specific tasks have to be done in order to successfully release a new software version containing this feature, be it updating the product documentation, the marketplace presence or sending a newsletter to all customers.

To avoid creating these issues always manually, the following automation rule can easily manage this by creating the issues automatically.

UI Expand

title	Should I use an automation rule or a workflow post function?

UI Text Box

type	tip

When to use this automation rule and when to use a workflow post function?

This use case is very useful, if repetitive issues have to be created in several projects that have different workflows. Configuring just one automation rule might then be the easier way to go.

But if this scenario is only necessary for one project and workflow, the Create issue post function would make more sense. In this case you might want to check out our corresponding post function use case.

UI Steps

Issue Created event

UI Step

Excerpt Include

	DECADIS:Automation Use Case - Create Rule Step
	DECADIS:Automation Use Case - Create Rule Step
nopanel	true

UI Step
Add a Trigger → Issue Event → Issue Created

Boolean condition

UI Step

Add the Boolean condition and enter the following Parser Expression*

Code Block

linenumbers	true

%{trigger.issue.project.key} in ["key1", "key2", "key3"] and %{trigger.issue.issueType} = "New Feature"

UI Text Box

type	info

Replace key1, key2 and key3 with your project keys.

Create issue action

UI Step

UI Tabs

UI Tab

title	Issue Details

UI Steps

UI Step

Issues to be created

Choose Multiple issues

UI Step

Parser Expression

Code Block

linenumbers	true

with parsing mode set to Date/Mathematical

UI Step

Issue type

Choose Sub-task

UI Step

Parent issue

Choose Trigger issue

UI Tab

title	Fields

UI Steps

UI Step

Summary

Use the following Parser Expression:

Code Block

linenumbers	true

getMatchingValue(^,[1,2,3],
["Documentation","Marketplace","Newsletter"])

with parsing mode set to Advanced text.

UI Step

Description

Use the following Parser Expression:

Code Block

linenumbers	true

getMatchingValue(^,[1,2,3],
["Issue for creating the documentation for the feature",
"Issue for updating the marketplace presence for the app",
"Issue for creating a newsletter for the feature"])

with parsing mode set to Advanced text.

UI Step

Excerpt Include

	DECADIS:Automation Use Case - Enable Rule
	DECADIS:Automation Use Case - Enable Rule
nopanel	true

Screencast

This is how the configuration above should look on your screen

Multimedia

name	add_sub-tasks_to_issue_on_creation.mp4
width	700

Import the example

Import the JSON file below to get started in no time.

UI Expand

title	JSON

UI Text Box

type	warning

After importing the JSON file, make sure to check the configuration of the rule. Non-existing configuration elements (issue types, fields, values etc.) will be highlighted.

Code Block

language	js
theme	Midnight

{
    "name": "Add sub-tasks to issue on creation",
    "description": "",
    "creator": "admin",
    "status": false,
    "triggerData": "1",
    "triggerType": "ISSUE_EVENT",
    "configuration": {
        "refs": [
            "issue",
            "system",
            "trigger.issue",
            "trigger.parent"
        ],
        "triggerType": "1"
    },
    "children": [
        {
            "sequence": 0,
            "type": "CREATE_ISSUE",
            "ruleEntityType": "ACTION",
            "configuration": {
                "refs": [
                    "issue",
                    "project",
                    "system",
                    "trigger",
                    "trigger.issue",
                    "trigger.parent",
                    "remote.math"
                ],
                "issueSelectionParserValue": "3",
                "issueSelectionParserValueParsingMode": "math",
                "issuetype": "5",
                "parentSelection": "eventIssue",
                "parentIssueKeyParsingMode": "textBasic",
                "projectKeyParsingMode": "textBasic",
                "actingUser": "field_00020",
                "summary": "getMatchingValue(^,[1,2,3],\r\n[\"Documentation\",\"Marketplace\",\"Newsletter\"])",
                "summaryParsingMode": "textAdvanced",
                "description": "getMatchingValue(^,[1,2,3],\r\n[\"Issue for creating the documentation for the feature\",\r\n\"Issue for updating the marketplace presence for the app\",\r\n\"Issue for creating a newsletter for the feature\"])",
                "descriptionParsingMode": "textAdvanced",
                "inheritFieldsFrom": "none",
                "inheritFieldsIssueKeyParsingMode": "textBasic",
                "inheritIssueLinks": "none",
                "inheritIssueLinksIssueKeyParsingMode": "textBasic",
                "fields": [
                    {
                        "field": {
                            "label": "Assignee",
                            "value": "00003",
                            "meta": {
                                "isStringEphemeral": false,
                                "isCustomField": false,
                                "isIndexable": false,
                                "isCalculated": false,
                                "isMultiValued": false,
                                "type": "User",
                                "isNumericEphemeral": false,
                                "isSystemField": true,
                                "hasStandardConfig": true,
                                "isSubtaskOnlyField": false,
                                "isMultiWritable": false,
                                "isNumericField": false,
                                "isVirtualField": true,
                                "id": "3",
                                "key": "assignee",
                                "isClearable": true
                            }
                        },
                        "valueType": {
                            "label": "Value returned by parsed expression",
                            "value": "parser"
                        },
                        "value": {
                            "label": "% Creator (Trigger)",
                            "value": "%{trigger.issue.creator}"
                        },
                        "parsingMode": {
                            "label": "Advanced",
                            "value": "textAdvanced"
                        }
                    }
                ],
                "issueLinks": [],
                "issueSelection": "math",
                "inheritFields": []
            },
            "children": null,
            "hasChildren": false
        }
    ],
    "hasChildren": true
}

Related use cases

Page properties report

headings	Automated action, JWT feature, Label
sortBy	Title
cql	label = "use-case-auto" and label = "create-issue" and space = "JWTSDC"

Excerpt Include

	DECADIS:Contact support
	DECADIS:Contact support
nopanel	true

Page properties

hidden	true

JWT feature
Automated action	Create issue action
Label

Page properties

hidden	true

Status

Tech review

Status

title	to do

Style guide

Status


colour	Green
title	done

Status

title	to do

Status


colour	Green
title	done

Status


colour	Yellow
title	needs review

Status


colour	Red
title	flagged

Content

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Versions Compared

Old Version 97

New Version 98

Key

On this page

Use case

Issue Created event

Boolean condition

Create issue action

Issues to be created

Parser Expression

Issue type

Parent issue

Summary

Description

Screencast

Import the example

Related use cases